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We work with service users to assist people to remain independent and fulfilled in their own homes. Our service users range from elderly people needing some assistance with day to day tasks to people with complex care needs requiring 24/7 care. Approximately 70% of our service users live with dementia.

11 September 2019
Care, Domiciliary Care
Local Alliances:
Camden Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We work closely with all of our service users living with dementia and also with their famililes and adovocates. Our main aim is to assist those living with dementia to flourish, live full lives and know that the people around them have an understanding and empathy with the challenges that their dementia journey will take them on. We also work with our staff to continually develop our training and awareness raising around dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The cost of dementia training is very high and we are committed to only using training that is high quality and relevant. We are currently developing an in-house training and we are always looking for experienced providers to colloborate with as part of our training programme.

Member website


2. Actions

  • Helping To Reduce Risk Of Social Isolation For Those Living With Dementia

    We work closely with people living with dementia to ensure that the risk of social isolation is minimised. Very often we will identify at assessment stage that there is a risk of social isloation and loneliness. We work closely with our service users and our carers to help to maintain exisiting social interaction, sometimes broadening this and sometimes re eastablishing social networks. We also work with community organisations and groups to ensure that each service user has access to relevant organisations, individuals and activities in their locality. Small gestures such as our carers getting to know people in the local community who are important part of the service user's life - shopkeepers, community activity organisers, religious activities and groups and neighbours - can be an vital part of ensuring continuity of social networks. 

    Being implemented
  • Developing An In-House Dementia Care Training For Our Dementia Carers

    Our dementia carers know that they face a very specialist set of issues when working with our service users living with dementia. In many cases we work with an entire family whose lives are affected by dementia and we are mindful of the impact the family's understanding of dementia has on the service user. We are currently developing our specialist dementia training programme to ensure that all of our staff have more than a rudimentary understanding of what it is like to live with dementia, what they can do to help maintain indepdendence and meaningful identity. Our management staff have both experience academic and hands on experience of working with people living with dementia and we want to ensure that all of our staff can benefit from what we know and we can benefit from what our staff know. Our service user's experience of dementia is totally unique from person to person and we are committed to developing a training programme that can be adapted to the needs of each person we work with.

    Being implemented