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J W Tate & Son Funeral Directors (Westcliff on Sea)

J W Tate & Son was established in 1898 by the Tate family. We have been serving families local to Southend for over 100 years. In the beginning we were builders, and many of the homes surrounding us in North Street were built by our founders. Our rich heritage and care for our community is embedded in our practices. Our funeral home in North Street has always been a funeral directors. We have disability access in the form of a slope to the front door, and all of our rooms are on one level to make the whole building accessible to every visitor. We want nothing more than to help you to arrange a funeral service beffiting of your loved one. If you need any help or advice we are always here for you. You can reach us by telephone 24 hours a day.

Updated:
27 June 2019
Local Alliances:
Southend, Castle Point and Rochford District Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our Funeral Directors have worked towards becoming Dementia Friendly and have been working collaboratively with the Dementia Community Support Team to:

1. Raise awareness of Dementia within the organisation and within our local office.

2. Learn more about the Dementia support offer for the local area, and how we can signpost families that may need support later on.

3. We have built rapports with the local Dementia Navigator so we can contact them if we need support with a family or person with Dementia.

4. All staff have undertaken a Dementia Friends session and we have a Dementia Champion that will be the point of contact for the whole organisation.

5. The office has completed the Dementia Friendly Funeral Directors Toolkit and will receive a Certificate of Accreditation for becoming Dementia Friendly.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

If we have new starters within the organisation, they may not have the same level of knowledge of other staff, however we will contact our local Dementia Navigator to complete a Dementia Friends session, to ensure continuity of Dementia knowledge throughout our organisation.

2. Actions

  • Dementia Friendly Funeral Directors Toolkit

    Staff: All staff to undertake a Dementia Friends session to raise knowledge of Dementia and the local Dementia Navigator support on offer for this locality. One Dementia Champion to be the point of contact for the organisation.

    Environment: Relevant and easy to read signage, a welcoming atmosphere and environment that is well lit and supportive of the service user.

    Dementia Community Support Available: Support for the office staff for training purposes and service user support should they need it.

    Resources: Access to  various Dementia Support resources for the service users including: This is Me, Herbert Protocol and the Red Bag Scheme

    Status:

    2019 - Second Quarter Update

    New member action

  • Dementia Friendly Funeral Directors Toolkit

    Staff: All staff to undertake a Dementia Friends session to raise knowledge of Dementia and the local Dementia Navigator support on offer for this locality. One Dementia Champion to be the point of contact for the organisation.

    Environment: Relevant and easy to read signage, a welcoming atmosphere and environment that is well lit and supportive of the service user.

    Dementia Community Support Available: Support for the office staff for training purposes and service user support should they need it.

    Resources: Access to  various Dementia Support resources for the service users including: This is Me, Herbert Protocol and the Red Bag Scheme

    Status:

    2019 - Second Quarter Update

    New member action