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The Guineas Shopping Centre

The Guineas, in Newmarket town centre, is a covered shopping centre offering a wide range of shops and services. The centre opening hours are - Monday to Saturday 8am – 6.30pm - Sunday 10am – 4pm Bank Holidays 10am – 4pm. Store opening times vary, please contact the individual stores if you are making a special journey................. There are two car parks run by the local council, located close to The Guineas Shopping Centre. Parking is FREE after 4pm ................................................................................................................................................................ Services available include: - Access to the secure InPost UK online shopping delivery lockers 24/7, at the side entrance to the Guineas, next to Claire’s - Collect your shopping from our Amazon Locker called ‘felton’ - Free ‘Love Newmarket’ WiFi is available throughout the centre. Look out for the QR codes and signs for more information.

Updated:
23 June 2019
Location:
East of England
Sectors:
Retail
Local Alliances:
Newmarket Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

All public areas of the shopping centre have disabled access. A lift in Rookery House gives access to a doctors surgery on the first floor. One of the centre occupants is Newmarket Library where hire of an electric wheelchair or scooter is available, for those with mobility issues.. 

The Guineas provides a safe and security shopping Centre. CCTV is in operation throughout the Centre to ensure the safety and security of all. 

We would seek to be aware of dementia issues, so that those living with dementia  and their carers feel comfortable and at ease. We would wish to review what we do on a regular basis and endeavour to improve our facilities and our awareness of dementia issues.   We would seek to resolve specific problems that may occur with individuals from time to time.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Making sure that all shops, businesses and staff, that have a base in the centre, have a good understanding of the issues surrounding people living with Dementia.  Helping staff not to make assumptions

2. Actions

  • Improve our understanding of Dementia

    We will arrange for all staff/volunteers to be dementia aware to ensure greater understanding of the condition and how we can help. Arrange a visit by a person with dementia and their carer to identify any potential access improvements.

    Status:
    Planning
  • Work in partnership with Newmarket DAA

    The Guineas will work with the Newmarket Dementia Action Alliance to support Newmarket to become a dementia friendly community and encourage other organisations to  sign up to the Dementia Action Alliance.

    Status:
    Planning
  • Promoting dementia awareness

    The entrance to the Guineas Management office will display the NDAA window sticker and dementia friendly sticker. to show it is a member of the NDAA and is a is a dementia friendly Company.

    Status:
    Planning