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Norfolk Deaf Association (NDA)

The work of Norfolk Deaf Association (NDA) is aimed at improving the lives of young people and adults with all degrees of hearing loss. This is achieved through: 1. Hearing Support – delivers routine maintenance of NHS hearing aids, advice on communication strategies, including a BSL practice group, and support and information on hearing loss and other related conditions.  2. Befriending - provides personal support and companionship to members of the community experiencing social and emotional isolation and loneliness due to hearing loss and other physical, mental or medical conditions, through one-to-one or group support.  3. Aural Care Service –specialist ear wax removal clinic (using microsuction).  4. Tinnitus Support Group - provides regular group support sessions for people experiencing Tinnitus.  5. Hearing Loss Awareness Training - raises awareness of the challenges faced by people with all degrees of hearing loss in day to day life, workplace, education and in social settings.  

Updated:
22 June 2019
Location:
East of England
Sectors:
Charity
Local Alliances:
Norwich City Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Norfolk Deaf Association (NDA) supports many people who have been diagnosed or are showing signs of dementia.We are making every effort to appropriately support our service users and their carers. We have a number of staff who have completed the Dementia Awareness Training, however we are now rolling out a programme of Dementia Awareness training for all staff and volunteers. Dementia Awareness Training will be added to the list of mandatory training programme for all staff. We are working towards establishing Dementia Champions within our organisation and embed the concept of Dementia Friendly within all our operations. We want to ensure that our services meet the needs of and are accessible by service users/patients with dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Time constraints, as well as financial pressures, could cause a delay in our ability to achieve our aims within the desirable timescale.

2. Actions

  • All staff and volunteers to undertake Dementia Awareness Training

    Finalise the timetable for training.

    Status:
    Planning
  • Nominate Dementia Champions within the organisation

    Ensure that staff and volunteers understand the requirements of the role and are supported in their roles.

    Status:
    Planning
  • Embed the concept of Dementia Friendly within our operations

    Review the current practice, develop and implement the concept fully across all our services and activities.

    Status: