Kings Newmarket is a magnificent Grade II listed building with a long and colourful history dating back to the 17th Century. Sympathetically refurbished, Kings Newmarket boasts a contemporary designed lounge and bar. The kitchen serves classic British and American favourites. There are also a selection of well appointed rooms equipped with the latest technology for those that wish to stay overnight.
- 29 May 2019
- East of England
- Hospitality, Retail
- Local Alliances:
- Newmarket Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
We are a Hotel, Restaurant and Bar situated south side of Newmarket, just behind the high street shops. Through training/awareness sessions we will improve our customer services on how to recognise the signs of a customer that may have dementia/vulnerability. We would be able to support them if need be.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Making sure that all staff have a good understanding of the issues surrounding people living with Dementia by attending Dementia Friends awareness sessions. Helping staff not to make assumptions.
Improve our understanding of Dementia
We will arrange for all staff to be dementia aware to ensure greater understanding of the condition and how we can help.
Work in partnership with Newmarket DAA
Kings will work with the Newmarket Dementia Action Alliance to support Newmarket to become a dementia friendly community and encourage other organisations to attend Dementia Friends awareness sessions and sign up to the Dementia Action Alliance.
- Being implemented
Promoting dementia awareness
Kings will display the NDAA window sticker and Dementia Friendly sticker to show it is a member of the NDAA and demonstrate it supports Newmarket working towards being recognised as Dementia Friendly community.