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Oysta Technology was founded in 2008 with a mission to provide best-in-class, value added, Location Based Services (LBS). Oysta cares about improving lives, and works to transform the provision of safe independence for the most vulnerable in our society and the safety at work for those caring for the vulnerable. We find new ways of sustaining independence through the use of mobile technologies, delivering better quality care while also substantially reducing care costs. Mobile delivers better for less, enabling person-centred care at home and in the community – early intervention, preventative care, self-care, and protecting the elderly and those with conditions that make them vulnerable. Carers and family members can also have greater involvement in the care and support of loved ones by receiving alerts on their mobile and see them online

15 May 2019
Care, Hospitals and Hospital Trusts, Housing Sector, Local Authorities, Social Care, Telecare
Local Alliances:
Northamptonshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Next-generation digital and mobile telecare services are technologically more advanced and can automatically trigger an alarm, for instance if the user leaves home at an unexpected time, has a fall or becomes incapacitated, or forgets to take his or her medicine. Oysta combines mobile and location technologies (both inside and outside of the home) to support independent living by connecting vulnerable people to instant help and support, 24-7, via simple mobile devices, wherever they are. Because it’s mobile, vulnerable people can lead freer, happier lives. 

Using Oysta’s Mobile Telecare services we are confident that we can deliver assistive technology to a wider population, improve mobility and reduce isolation. 

At any time of day or night your call advisors will be alerted if any of the activations occur, for example, the SOS button is pressed, or the fall-sensor is triggered. Live two-way contact will help identify what assistance is required and take the appropriate action. This could mean contacting a friend or family member or, if more serious, the emergency services.

Furthermore, the alert destination can be configured to involve community-assets, carers and family members.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Today, the most common telecare alarm includes a pendant button connected to an analogue base unit that the user presses in the case of an emergency. This model has changed little for the past 40 years and there is a desire to improve telecare services for a variety of reasons:

An ageing population and stagnating budgetsRemove stigma of the pendant as a “badge of infirmity”Individuals wish to remain at home and be active within their communitiesIncreasing consumer technology used by individuals and within homesA desire to provide health and wellbeing services such as telehealthThe need to prepare for the ‘digital switch’ by 2025.

Our mission is to increase awareness of the how new technologies can be part part of a personlised package to support individuals with dementia and thier families

2. Actions

  • Develop technology that changes the way telecare is used to support individuals with dementia and thier families

    Develop a roadmap of mobile technolgy and solutions that are easy to use use and personalise to an individuals circumstances. This need roadmap needs to be future proofed and use the latest in mobile and location based technology so it works in and outside the home.  

    Being implemented
  • Raise awareness of how technology can help

    Launch a PR plan to share the success stories where mobile telecare has made a real difference to a persons life and improved outcomes.

    Work with Service Providers to educate them and their staff of the new models of care

    Work with other telecare suppliers to develop true integrated services that provide a better solution to the person and their family

    Being implemented
  • Make mobile assistive technology affodable and accessable

    Work with private providers to develop a model that is flexible and affordable. Launch a number of private services during 2019 Continue to expand and develop the offer to include the latest technologies
    Being implemented
  • Develop a carer and family APP that allows the family to seamlessly interact with theei loved ones and the service providers

    Design and specify the Application

    Develop the Application

    Testing of functionality and ease of use

    Launch the APP 

    Being implemented