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Age Concern Colchester & North East Essex

Age Concern Colchester and North East Essex improves the Health and Wellbeing of those in later years. We offer befriending, an advice service and friendship groups. We target reduction in poverty and combatting social isolation, education, information and support at emotionally distressing times for people in later years.

6 September 2021
East of England
Charity, Community organisations, Local DAA Members, Voluntary Sector
Local Alliances:
Tendring Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Age Concern Colchester and North East Essex aims to find suitable befriending companions, get financial, rehousing, care, health and mobility outcomes through our advice service and where appropriate an introduction to friendship groups.

To provide Dementia Awareness / Dementia Friend sessions To ensure all employees are Dementia Friends and offer this to all volunteers

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

For befriending we need to find befrienders who are dementia aware or who are willing to undertake training so they know how to support. In terms of the advice service we make reasonable adjustments by pairing or working alongside family members. Some friendship groups are geared up to be able to support dementia at different stages so finding appropriate local groups.

2. Actions

  • Internal Awareness Campaign

    We will develop an internal plan for staff and volunteers to become dementia aware.


    2020 - Third Quarter Update

    All staff have now done the Dementia friends sessions

    We have cascaded the sessions to volunteers and have delivered on line and face to face sessions to volunteers, carers, and businesses

    We have developed and delivered bespoke training to Businesees

    We have developed a 6 week course on Dementia and delivered it to carers and members of teh public

    2020 - First Quarter Update

    An initial dementia session has happened with the majority of staff.

    Two of the team have been through training to deliver dementia friends sessions.

    We are reviewing the process of cascading training to volunteers both in the field and in our centres.

  • Dementia-friendly Sessions in The Veranda

    We will create at least one dementia-friendly session a week in The Veranda


    2020 - Third Quarter Update

    on hold due to covid- verandah being closed

  • Dementia Befriending

    We will extend our befriending service to include  volunteers who have an understanding of dementia  of with people living with dementia.

    We will offer dementia friends sessions and more bespoke training to help support 


    2020 - First Quarter Update

    Dementia Befriending  in Tendring and Colchester.

  • Dementia Support Hubb

    Once a month a Dementia Hub is being held in Jaywick to support anyone who is affected by Dementis


    2020 - Third Quarter Update

    held sessions over 3 months - August, September and October, November has been cancelled due to cov id lock down

  • Dementia Information and Support Sessions

    We are offering a 6 week Dementia Information and Support Sessions to volunteers and carer- 


    2020 - Third Quarter Update

    First one delivered in September 20 , next one scheduled for October/November 2020

  • Enviroment

    We will ensure that the venues we are in are dementia friendly- signage, information on dementia available, toilet seating , etc 


    2020 - Third Quarter Update

    All signage is in place and dementia friendly, blue toilet seat and grab rails are in place. Notice Board with Dementia Information 

  • Dedicated Dementia help line

    Due to covid, age concern has implemented a dedicated dementia helpline, where anyone can call and spek to a Dementia advisor for support and guidance