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Fogg, Whittingham and Casserley

We provide NHS and Private dental treatment to the local community. We are a Healthy Living Dental Practice, Baby Teeth Do Matter, BDA Good Practice, Pride in Practice.

Updated:
29 April 2019
Location:
North West
Sectors:
Care, Health
Local Alliances:
Manchester Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We offerall available treatment options to all patients.  We offer all patients individually tailored treatments specific to their needs. We help patients to live pain and dental disease free. Leaflets are provided with a plethora or written information to all our patients. We value and act upon reasonabe feedback. We offer a valued service to our local community. Shold there be an oppourtunity towards further research we wuld be more than happy to liase on this matter. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Time pressures form the UDA system with an ever increasing geriatric population means that the time we need to devote to such patients can be difficult to achienve and sometimes need to utilise the referral pathway where needed. 

2. Actions

  • Open blinds in waiting area

    - The reception staff will ensure that blinds in the waiting area are open during surgery hours to allow natural light into the area 

    Status:
    Delivered
  • Devise a "you are here map"

    Notice board visible to all patients on entry denoting location, address and telephone number of the practice along ith a location map 

    Status:
    Being implemented
  • Better signposting around the practice

    Placement of laminated arrows to illustrate the way around the practie towards surgeries, exits etc.

    Placement of an entrance  sign at the front door

    Status:
    Being implemented
  • Clock in waiting room

    Placement of a clock in the waiting room to allow patients to know the time with ease

    Status:
    Being implemented
  • Look at wall art around practce and consider changing

    - Considering contrasting colours 

    - Consider using "old" pictures of practice area 

    Status:
    Being implemented