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Eagle House/Whitecliff GP surgery

Eagle House and Whitecliff Surgeries are working to be a joint GP practice serving the population of Blandford and surrounding villages. The multi-disciplinary practice teams work together to provide high quality medical care and health promotion for the whole family, maintaining the best in the tradition of the family doctor. We have an active patient participation group and also a health champion scheme. We work with them to get involved in our town and community events and to support with self help groups.

31 March 2019
South West
GP Surgery, Health
Local Alliances:
Blandford Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Staff at all levels are trained in dementia awareness during induction and also receive ongoing training sessions.

The practices have appointed Dementia Champions who work closely with the Carers Leads.

All patients diagnosed with dementia are added to the Dementia register and are provided with an annual clinical review and given information about services and support available.

The practices are represented at the Blandford DAA steering group meetings.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Ensuring that dementia awareness is maintained in a busy working surgery where there are many clinical demands.

Ensuring that new staff receive dementia awareness training and current staff are updated regularly.

2. Actions

  • Dementia Awareness

    Dementia areas with specific dementia information is available in the practices.  Dementia packs are provided to newly diagnosed patients and their families.

    We also check at annual reviews whether patients and carers require any additional support or information.

    Being implemented
  • Creating a dementia friendly environment

    Review of signage within the practices and adaptations where needed.  Staff uniform will be reviewed upon the merger to ensure that staff are easily identifiable.

    Being implemented
  • Involvement in the wider community

    Dementia lead to participate in local meetings and activities for the Blandford DAA and to share the information within the practices.

    Being pro-active and practical in supporting the Blandford DAA in reaching their annual goals.

    Being implemented