What are cookies?

Our site uses cookies. A cookie is a small text marker stored on your computer that enables us to track the use of our website. We use cookies to help us understand what our users' interests and preferences are to ensure the website is as user friendly as possible.

This site only uses cookies in order to provide a service to visitors. No personal data is stored in cookies and cookies are not used in order to provide advertising. Cookies are used for the following purposes:

Learn more about cookies on aboutcookies.org

If you have any concerns about the processing of your personal data by the Dementia Action Alliance, please contact the Secretariat, c/o Alzheimer's Society, 43-44 Crutched Friars, London, EC3N 2AE.

Accept and continue

Bath Abbey

There is nowhere else quite like Bath Abbey. Magnificent stained glass windows, columns of honey-gold stone and some of the finest fan vaulting in the world, create an extraordinary experience of light and space. We are a living church, a place where people have prayed for centuries and continue to worship today. Once an Anglo-Saxon abbey, then a Norman cathedral, the present building dates from 1499, making it the last great Gothic church in England. With a rich history spanning centuries of change, conflict and reform; with many stories to tell of Kings and Queens, saints and sinners, and of ordinary citizens, there is plenty for visitors to discover.

26 March 2019
South West
Faith Groups, heritage, Hospitality, Other, Recreation, Retail
Local Alliances:
Bath & North East Somerset

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Bath Abbey is commited to providing a warm welcome to all our visitors. Through delivery of Dementia Friends information sessions to our staff and volunteers we will improve the welcome and support visitors living with dementia and their friends and families receive here as well as increasing understanding and raising awareness in our local community of what it might be like to live with dementia.

Bath Abbey will support BANES DAA in working towards becoming a Dementia Friendly destination.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

With a large proportion of our team being volunteers and constantly recruiting new volunteers it can be challengeing to get everyone together to deliver sessions.

The nature of being an historic building and our city centre location means there are limitations to physical changes to the Abbey.

Member website


2. Actions

  • Ensure staff and volunteers attend a Dementia Friends Information Session

    Sessions will be offered on a regular basis, at least once a quarter, on varying days of the week and times of day to staff and volunteers.

    Being implemented
  • Conduct a dementia friendly site audit

    Use the "Rethinking Heritage: A guide to help make your site more dementia-friendly" template to complete an audit of Bath Abbey and use the findings to feed in to planned building changes.

  • Update our access information

    Update our website access page and accessibility guide to include information to support visitors living with dementia and their friends and families both in planning and during their visit.

    Being implemented