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Age UK London

Age UK London is a regional charity working closely with local Age UKs and Age Concerns in each of the London boroughs and the national organisation Age UK. We act as the regional voice of independent Age UKs and Age Concerns in London and work hard to support and enhance local work and champion the voices of older people on a regional level. Our objectives are to: · Promote and represent the views of older Londoners · Campaign on real issues that make a difference to older people · Work with older people’s organisations across London to enhance services

Updated:
25 September 2018
Location:
London
Sectors:
Voluntary Sector
Local Alliances:
Pan-London Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

  • By joining the Pan-London Dementia Action Alliance and encouraging others to join the Action Alliance in their area
  • By raising awareness of dementia concerns in our communications and campaigning work
  • By disseminating information about services, good practice and how to live well with dementia, including a listing of services provided by London borough Age UKs
  • By treating people using our facilities and participating in our activities with respect and understanding

2. Actions

  • Review our approach to different activities to identify any changes needed to make them dementia friendly

    We will review our approach to different activities to identify any changes needed to make them dementia friendly, for example how our campaigns and events are run.

    Status:
    Implementation

    2018 - Third Quarter Update

    Organised event into age-friendly streets. Conducted a dementia-accessibility audit on the event location in order to ensure that attendance would be open to people with dementia and their carers.

    2018 - Second Quarter Update

    Attended 'The Alzheimer's Show' to raise awareness of our business directory - a service aiming to connect older people with reputable tradespeople.

    Overall there were:

    - 650 visitors to the stand

    · 2,250 information guides distributed

    · 300 guide and factsheet order forms distributed

    2017 - Fourth Quarter Update

    Dementia-friendly housing conference - 'Older private renters in London; which way forward?' held in October 2017

    Expanded 'demographics' section of annual 'Your Priorities' survey to gain better information on the experiences of people with dementia

    2017 - Third Quarter Update

    Organised Private-Renters Housing Conference in accordance with dementia-friendly event-planning protocols (through September, 2017)

    2017 - Second Quarter Update

    Completed F4P Project which involved numerous workshops all run in accordance with dementia-friendly protocols and accessibility criteria and attracting involvement of organisations working with and for older people in London. This project involved dementia-related and dementia-specific workshops and disseminated publications.

    2017 - First Quarter Update

    Ran 'Older Private-Renters' event in accordance with dementia-friendly event-planning protocols (24.01.17)

    Co-organised 'Faith and Age' event with HEAR and co-presented the event with a Dementia Action Alliance representative (31.01.17)

    2016 - Fourth Quarter Update

    Incorporated consideration of future impact of dementia on older people currently living in the private-rented sector as part of a project looking at older private-renters (11/2016)

    Started ‘Your Priorities’ research, targeted to include views of older people with dementia and/or carers (11/2016)

    2016 - Third Quarter Update

    Disseminated language-use guidance in accordance with the 'DEEP Words Matter' campaign to ensure that we are 'practising what we are preaching'.

    Ran research workshop into 'Dementia and Healthcare' in accordance with dementia-friendly protocols.

    2016 - Second Quarter Update

    Followed dementia-friendly protocols in organising 'Ageism; How Ageist are we?' conference and a 'Scams; Prevention and Prevalence' workshop run for VCS organisations.

    Application of equality impact screening template in bid-development as well as in planning new project opportunities

    2016 - First Quarter Update

    The equality impact tool has now been used for in the planning of our Mayoral Hustings event in order to ensure access to all people, including those with dementia.

    The Mayoral Election Manifesto itself was constructed with emphasis on people with dementia where appropriate.

    2015 - Fourth Quarter Update

    Research being run under dementia-friendly guidelines:

    1. Your Priorities 2015/16: Researching Older Londoner's campaigning priorities for 2016. This will contribute towards the evidence base informing campaigning direction next year

    2. Local Economic Development Research: Assessing borough attainment of WHO targets in relation to age-friendly communities in relation to employment and volunteering.

     

    The 'Equality Screening Template v2.1' has been completed and disseminated to all staff.

    2015 - Third Quarter Update

    Events run under dementia-friendly guidelines:

    1. 'Mayoral Election Consultation 2015'

    We have also developed an equality impact screening template specifically including those with dementia for use internally for projects and programmes

    2015 - Second Quarter Update

    Events run under dementia-friendly guidelines:

    1. 'Tell Me!: Improving Information-Provision for Older Londoners' conference

    Internal discussions/awareness-raising

    1. Staff Away-Day including the importance of ensuring that people with dementia are considered in all aspects of the strategic plan

    2015 - First Quarter Update

    Events run under dementia-friendly guidelines:

    1. 'Ageing without Children' conference

    2. Welfare Benefits case-studies research launch

    Research undertaken monitoring dementia-participation

    1. 'Tell Me!' - Older Londoners access to local information

    2014 - Fourth Quarter Update

    Best-practice guidelines disseminated within the staff team and equality of access considering dementia-friendly guidelines incorporated in initiation meetings for our new campaign as well as in running of events.

  • Staff and volunteer training and awareness-raising

    We will appoint staff and trustee Dementia Champions to help raise awareness of dementia with staff and volunteers

    Status:
    Implementation

    2018 - Third Quarter Update

    Review of dementia-literature undertaken, summarised and made available to the staff team to keep it on the agenda. This has also been sent to volunteer staff (August, 2018).

    2017 - Fourth Quarter Update

    Review of dementia-literature undertaken, summarised and made available to the staff team to keep it on the agenda. This has also been sent to volunteer staff (December, 2017).

    2017 - Third Quarter Update

    Review of dementia-literature undertaken, summarised and made available to the staff team to keep it on the agenda. This has also been sent to volunteer staff (September, 2017).

    Raised awareness of relevant dementia publications through Health & Social Care Bulletin (July, 2017)

    2017 - Second Quarter Update

    Review of dementia-literature undertaken, summarised and made available to the staff team to keep it on the agenda. This has also been sent to volunteer staff (May, 2017).

    2017 - First Quarter Update

    Review of dementia-literature undertaken, summarised and made available to the staff team to keep it on the agenda. This has also been sent to volunteer staff (March, 2017).

    2016 - Fourth Quarter Update

    Supported Dementia Clinical Network to  recruit carers to act as representatives on its Clinical Leadership Group (10/2016)

    Attended UCL event to ensure awareness of current dementia research is up-to-date (11/2016)

    Review of dementia-literature undertaken, summarised and made available to the staff team to keep it on the agenda. This has also been sent to volunteer staff.

    Supported 'The Good Care Group's guide to person-centred dementia through on- and off-line communication channels (12/2016).

    2016 - Third Quarter Update

    Joined the 'DEEP Words Matter' initiative to influence use of language around dementia. In accordance with this, we have reviewed our website and communications to ensure we are consistent with the message we are sending out.

    Review of dementia-literature undertaken, summarised and made available to the staff team to keep it on the agenda. This has also been sent to volunteer staff.

    2016 - Second Quarter Update

    Supported Alzheimer’s Society initiative to make London dementia-friendly by appealing for older people to contact their local candidate – disseminated in ‘Revolve’ and through the ‘Twitter’ page 

    Supported Charing Cross hospital research into memory loss that may be a result of dementia –sought participants to involve in research 

    Review of dementia-literature undertaken, summarised and made available to the staff team to keep it on the agenda. All of the above has also been sent to volunteer staff.

    2016 - First Quarter Update

     We have spread good practice re. dementia by disseminating ‘Dementia Connect’ information to support Alzheimer’s Society’s online directory of services for people with dementia.

    Internally, a free online dementia course being run by UCL has been circulated to all members of the staff team, including volunteers.

    2015 - Fourth Quarter Update

    The recently completed workshop entitled 'Dementia: Research & Practice' was attended by 19 people representing 18 different organisations in London. All attendees were provided with information and links for the DAA.

    Training Update sent to all staff with links to educational resources, news articles and a tool for assessing dementia

    2015 - Third Quarter Update

    Review of dementia-literature undertaken, summarised and made available to the staff team to keep it on the agenda. Up-to-date research summaries provided and details of how to become a 'Dementia Friend' circulated with links. All of the above has also been sent to volunteer staff.

     

    2015 - Second Quarter Update

    We've now linked in with a pan-London forum specifically focused on services for people with dementia. Whilst we do not deliver services ourselves, we hope to assist with dissemination of good-practice as well as to have an active role in meetings.

    Proposed 'dementia'-orientated workshop to be developed to raise awareness of recent dementia research as well as of the DAA.

    2015 - First Quarter Update

    Review of dementia-literature undertaken, summarised and made available to the staff team to keep it on the agenda. Up-to-date research summaries provided and details of how to become a 'Dementia Friend' circulated with links. All of the above has also been sent to volunteer staff.

    2014 - Fourth Quarter Update

    Internal dementia-'champion' role allocated'Dementia Friends' training attendedBest-practice toolkit disseminated to staff team including the following:   up-to-date statistics regarding dementia prevalence and forecastingstaff guide to working with people with dementiaguidance re. equality of access to events and communicationsForwarding of relevant best-practice guidelines to volunteer-staff

  • Join the Pan-London Dementia Action Alliance and encourage other voluntary organisations to do so

    We will promote the Pan-London Dementia Action Alliance and local Alliances to other organisations within our sector through our networks

    Status:
    Implementation

    2018 - Third Quarter Update

    Invited DAA chair for Camden to attend and speak at our event into age-friendly streets.

    2018 - Second Quarter Update

    Advertised the DAA on both Facebook and Twitter through the month of June.

    2017 - Fourth Quarter Update

    Advertised DAA membership and commitment to 'Giving Tuesday' to raise awareness of dementia-friends (28.11.17)

    2017 - Third Quarter Update

    Advertised our DAA membership through Age UK London's Facebook page (August, 2017)

    Advertised DAA membership through Twitter post to 7,500 followers (August, 2017)

    2017 - Second Quarter Update

    Added 'Dementia Action Alliance' reference and link to email signature strips for all emails sent in April.

    Raised awareness of dementia issues through disseminated Health & Social Care Bulletin (June 2017)

    2017 - First Quarter Update

    Co-presented event into 'Faith and Age' with Dementia Action Alliance rep. (31.01.17)

    Raised awareness of dementia issues through disseminated Health & Social Care Bulletin (Jan' 2017)

    Advertised our involvement with the Dementia Action Alliance through our new Facebook page (05.01.17)

    2016 - Fourth Quarter Update

    Advertised membership with DAA through widely disseminated ‘London Age Express’ e-magazine (10/2016)

    Disseminated links to latest dementia research and relevant policy in Health & Social Care Bulletin (10/2016)

    2016 - Third Quarter Update

    Workshop entitled 'Dementia-Friendly Communities – Educating for Healthcare Roles' with voluntary and community organisations in attendance. The DAA was referred to on the day and a link was emailed to all attendees after the event.

    2016 - Second Quarter Update

    Advertised with the DAA logo on disseminated ‘London Age Express’ e-magazine

    Advertised DAA-participation on the AUKL website with links to the DAA website as well as supporting and promoting dementia-awareness week on our website and through social media (May) 

    2016 - First Quarter Update

    We have advertised our involvement with the DAA and encouraged others to join through the following:

    1) Incorporating reference to the DAA in our Mayoral Election Manifesto that we launched at our Hustings with the leading Mayoral candidates.

    2) Actively encouraging people to join through social media. We have 'tweeted' reference to the DAA and provided quick-links to the DAA website

    2015 - Fourth Quarter Update

    Workshop entitled 'Dementia: Research & Practice' fully booked and delivered with18 voluntary and community organisations in attendance. Representatives of Alzheimer's Society and a local 'Music & Dementia' group spoke to give perspectives and ideas both from research and practical implementation. The DAA was referred to on the day and a link was emailed to all attendees after the event.

    2015 - Third Quarter Update

    The dementia-orientated 'London Age' publication has now been completed. It details Age UK London's commitments to dementia and has an article promoting the DAA including details of how to join.

    2015 - Second Quarter Update

    Developing a dementia-orientated 'London Age' publication with a specific focus on dementia-related research and articles. We intend to refer to the Dementia Action Alliance in this and provide details for those intereted in joining.

    2014 - Fourth Quarter Update

    Stories in London Age, in one of the Fit 4 Purpose e-bulletins, on the website/blog, and looking at including the implications for people with dementia in the new campaign about improving information to older people.

    Advertising DAA-relevant materials through our 'Revolve' e-magazine.