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Norwich Business Improvement District

Established in November 2012 the Norwich Business Improvement District (BID) has proved itself as an inventive and progressive organisation run for local businesses by local businesses. The Norwich BID covers a defined area of the city where the team works to improve the trading environment and identifies additional projects and services that develop the city centre. Norwich BID enhances and promotes the local environment for its businesses, employees, customers and the community. Since 2012 the Norwich BID have funded a number of projects such as the Christmas lights, Europe’s first Tunnel of Light, free city centre Wi-Fi, the welcoming City Hosts, Head Out, Not Home free summer entertainment and the free to download VisitNorwich app. The BID will now raise £5m to spend over five years (November 2017 - October 2022), delivering a positive impact on the vitality of our city centre and the success of the businesses within it. The funds will be raised by an annual 1% levy on the rateable value of each and every business premises (over £30,000), in the extended Norwich BID area.

20 February 2019
East of England
Arts, Businesses and shops, Charity, Community organisations, Education Sector, Finance, heritage, Law, Legal, Local Authorities, Membership organisation, Membership Organisations, Other, Recreation, Retail, Schools, Voluntary, Voluntary Sector
Local Alliances:
Norwich City Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We will continue to offer support by putting all our City Hosts through Dementia friendly training.  They have contact with the general public and we feel that it is hugely benefical for our Hosts to go through this training.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

It is important that those people volunteering to be City Hosts are willing to go through the dementia friendly training.

2. Actions

  • Continue with offering dementia friendly training to our City Hosts

    We will be continuing to offer support by putting our City Hosts through the Dementia friendly training.

  • Promotion of the local alliance

    We will promote the work of the Norwich City Dementia Action Alliance and share best dementia friendly practice amongst members.

    Being implemented
  • Reviewing dementia friendly processes and services

    We will review dementia friendly processes and services within our organisation and amend policies accordingly.

    Being implemented