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Anchor Hanover Housing

As Anchor and Hanover, we’ve been helping people enjoy later life for more than 50 years. We believe that later life is for living. And as life expectancy rises, our housing, care and support is needed more than ever. We’re leading the way to create choice and opportunity for more people, pooling our wealth of experience and deep knowledge to better understand what they want from later life.

18 February 2020
South West
Housing Sector
Local Alliances:
Bath & North East Somerset

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

While Hanover is not a dementia care provider, we believe it's vital to ensure that we partake in initiatives that enable us to support staff teams to help and enable residents to live well with dementia. By working together, sharing good practice and having the resources to support people living with dementia we really can make a difference. We are developing opportunities to build on the strengths and abilities of staff to make a difference to those customers that live with us and the wider community and carers and families. By working together we can pool knowledge, information and best practice

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

On-going support for members of staff working with individuals living with Dementia and having the time to focus on the day to day support needs when housing is the service being offered.

Member website


2. Actions

  • Working with the DAA in BANES to provide support to benefit residents and customers of AnchorHanover and the wider community.

    The Area Manager for Anchor Hanover covering the BANES area to attend and volunteer with the DAA.  To raise awareness through the organisation and local properties that Anchor Hanover have within BANES to ensure signposting and support is advertised through estate managers.

  • Provide a hub for BANES DAA to work and provide drop-in services in the new development that Anchor Hanover are currently building in Ensleigh.

    To provide DAA facilities and opportunity to reach those living in the Lansdown and Ensleigh area with information and services from the new building Pemberley Place.

    Initial Scoping
  • To support the BANES DAA in their activities throughout the services within the local area and to promote to existing residents and communities.

    To support fundraising, information, signposting and creating dementia friendly communities.

  • Aiming for all staff, customers and contractors to become Dementia Friends

    All members of staff to become Dementia Friend and Dementia Champions.