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Carers FIRST West Essex

Carers First is a charity commissioned to support adult carers (aged 18+) across Essex. We provide information, advice, guidance, emotional support, training and activities, giving carers an opportunity to have a break from their caring role and help them to get the support they need. We support carers of people with all health conditions, a third of these are registered as dementia carers. We work across community and acute hospital settings and actively seek partnership and networking opportunities.

24 January 2021
East of England
Charity, Community organisations, GP Surgery, Health, Hospices, Hospitals and Hospital Trusts, Local Authorities, Local DAA Members, Voluntary, Voluntary Sector
Local Alliances:
Saffron Walden Dementia Action Alliance, Southend, Castle Point and Rochford District Dementia Action Alliance , Pan Essex Dementia Action Alliance , Harlow Dementia Action Alliance , Chelmsford Dementia Action Alliance , Braintree District Dementia Action Alliance , Epping Forest Dementia Action Alliance (EFDAA), Colchester Dementia Action Alliance , Tendring Dementia Action Alliance , Uttlesford DAA

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We support people to live well with dementia, by enhancing their wellbeing, choice and control by supporting their carers to maintain their own mental and physical wellbeing. We facilitate informed choice, planning for the future creating independence and reducing isolation.

We work with partners across the voluntary and statutory sectors to promote new initiatives.

We offer training to all staff to become dementia friends and have a qualified inhouse dementia champion.

We regularly attend Dementia Action Alliance meetings and events across Essex at District and County level.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Frequent changes to service models and providers and limited resources across the public sector necessitate ongoing training and support for staff to pass onto carers who struggle to navigate these systems.

Member website


2. Actions

  • People with dementia and their carers have an increased awareness of support that is available to them locally.

    By signposting carers and people with dementia to services in their locality that can support them

  • Increase staff and volunteer awareness, knowledge and understanding of dementia and dementia friendly communities

    All staff are to complete Dementia Friends Information Sessions within 12 months of joining. Volunteers are to complete within 18 months of joining. 

  • Increase carers’ knowledge and understanding of dementia and how their local community can be dementia friendly.

    By holding Dementia Friends training at our main Carers Wellbeing Groups in Epping Forest, Harlow and Uttlesford once every two years. 

    Signposting carers to other local/online training opportunities (e.g. offered by Dementia Adventure, Home Instead)

  • Support people with dementia and their carers

    By carers receiving tailored advice and information and having opportunities to access local Carers FIRST groups and activities

  • Promote local dementia friendly communities

    By being an active member of our Local DAAs (Epping Forest, Harlow and Uttlesford)