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Care South

Care South is a caring and innovative not for profit care provider. Care South is the heart of Residential and Home Care in local communities across the South of England and dedicated to meeting the needs of individuals. As a service we aim to make people feel safe and well cared for whether this be in one of our care homes or in their own home. In many cases this means people living with Dementia and other related problems associated with ageing.

18 February 2019
South West
Care, Domiciliary Care, Social Care
Local Alliances:
Bath & North East Somerset

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Care South delivers high quality training to all staff with designated trainers in each of the areas. All staff are are trained when they join the service at induction level and have refresher training through out their working life with the service. In Somerset's Home Care service, training is also undertaken with Friends and relatives of people who use the service to support their understanding of dementia and the effect this has on the individual. Work has also be undertaken with local supermarkets such as Waitrose to support staff's understanding of dementia. This is an area that is seen as key in the local area here in Bath.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Maintaining and further developing the training programme we currently have and developing mechanisms to ensure the theoretical perspective is applied in practice ensuring that the support given to people we support is person centred.

Member website


2. Actions

  • Supporting and working with the local Dementia Action Alliance

    Promotion of Dementia Action Alliance by getting others involved and passing on information about the work that is undertaken.

    Being implemented
  • Increase awareness of dementia in the Workforce.

    All staff to have undertaken Step Inside Dementia training 

    All staff to be offered the opportunity to become Dementia friends. 

  • Development of practice for people working with people who are living with Dementia.

    To equip carers with the insight and knowledge to ensure the support is person centred and unique to the person living with dementia.

    To research resources to ensure carers are able to communicate in a meaningful way with the person living with dementia thus enabling their care is delivered the way they wish and that the carers have a greater understanding of the person.