Irish and King Dental Practice

We are a family friendly dental practice near to the city of Exeter. Our team consists of 2 private dentists, 1 NHS dentist and a hygienist. We pride ourselves on our professional, kind and friendly approach to dentistry and our patients well being is paramount to us. All of our children are seen on the NHS until they turn 18 or 19 in full time education.

Updated:
3 December 2018
Location:
South West
Sectors:
Health
Local Alliances:
Exeter Dementia Action Alliance (EDAA)

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

By being caring and showing empathy and understanding towards dementia patients and their families. Where possible we can lengthen our dementia patients appointments to enable us to spend more time with them making them feel relaxed and safe.


We can also find the best solution for them when reminding them of forthcoming appointments.


Our practice can be a busy and noisy at times, especially during school holidays and after school so being mindful of not booking patients with dementia in during these times as a noisy environments could be uncomfortable and stressful for them.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The main challenge we face is the time aspect.

Dementia patients require longer appointments to ensure they fully understand dental procedures that are to be carried out during appointments and most importantly for them to feel safe and cared for in the dental surgeries and waiting rooms. 

2. Actions

  • Patient Appointment Planning

    We will work with patients and their relatives/care partners to devise a plan that best suits them.

    This will replace the standard text message with a personal communication plan for dentist/hygienist appointments.

    Status:
    Being implemented
  • Supporting the Exeter Alliance - Calendar Sales

    We will sell the Exeter Alliance 'Shining a Light' calendars in our practice reception area.

    Status:
    Being implemented
  • Dementia Friends Awareness

    Staff at our practice have received a Dementia Friends awareness session from Denplan.

    Status:
    Completed