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Longfield lodge dental

We are a friendly dental practice situated in Salford, Cadishead. Our staff are welcoming and always happy to help. We aim to deliver a quality service to all our patients and always value feedback which helps us continuously improve the delivery of our service. We are also a Healthy Living dental practice

Updated:
17 May 2019
Location:
North West
Sectors:
Health, Care, Medical
Local Alliances:
Salford Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We feel our organisation can play a pivotal role in helping to deliver the outcomes. A visit to the dentist can be daunting for anyone, let alone a person living with dementia. We therefore feel as a dental organisation we can contribute towards making a person feel comfortable, accepted and satisfied with their care by recognising the difficulties they may face through living with dementia. We recognize that through small changes and bettering the level of comfort the patient experiences we can have a positive impact not only on their day but on their life.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

One of the biggest challenge for our organisation is knowing that making  a dental visit comfortable for a patient is not easy. It involves a lot of trust, especially between the dentist and the patient. Asking the patient to lay back and open their mouths can be very stressful for the patient especially when multiple apparatus are used in treatment.

We also recognize that the experience does not involve one person but rather the whole team and therefore it is of paramount importance that the whole team recognizes the challenges faced by a dementia patient.

Member website

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2. Actions

  • Signage

    Our aim is to improve the signage in our dental practice. 

    Important parts of the practice such as reception room, disbaled toilet, and surgery rooms will be clearly signed to ensure that patients are not experiencing difficulty in finding their way around the practice. 

    Status:
    Completed
  • Training

    We recognise that in order to help ensure dementia patients recieve a good quality of care all staff must undertake relevant training. we are therefore going to liaise with our area team to organise in house training for our staff to help recognise, and treat patients with dementia.  

    Status:
    Completed
  • feedback

    we would like to try and better our service by asking those who use the service for ways to improve. 

    we therefore are looking at implementing a survery directed at patients with dementia and thir carers to help highlight any shortfalls that we may have. This will help us tailor our improvements at the request of our own patients 

    Status:
    Completed