Clathers

Our many customers, both Watchet residents and visiting tourists, are given a warm welcome. Those living with dementia and their carers are often attracted by the colourful and unique displays of our product range. There is a chair for customers in the shop.

Updated:
8 November 2018
Sectors:
Retail
Local Alliances:
Watchet area Dementia Action Alliance

1. Action Plan

Clathers is a colourful but small family clothing and gift shop in Watchet, which is growing from strength to strength whilst still adhering to its ethical principles and family values as it has been since we started in business in 2013.

We continue to find unusual and quirky gifts, bags, hats and clothing. Anything that is not commonly available on the High Street. As most of the products are hand-made the colour and sizes may vary which we believe adds uniqueness.

2. Actions

  • Learn more about dementia

    Staff will read the customer-facing staff booklet, and attend a Dementia Friends session in the town or join online.    

    Status:
    Planning
  • Continue excellent customer care for all

    Staff will continue to provide excellent levels of customer care to all customers and especially to those living with dementia and their carers.  

    Status:
    Delivery
  • Support the Dementia Friendly community

    Clathers will advertise the activities of the Watchet area Dementia Action Alliance to help make the Watchet area Dementia Friendly.    

    Status:
    Delivery