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The Lodge Dental

I am a dental practice close to the city centre with a ageing population as the practice has been established over 60 years. We provide NHS dental treatment to the local community, we are a healthy living dental practice.

30 July 2019
North West
Care, Health
Local Alliances:
Manchester Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

1)Ensure patients with dementia are still free to make choices that are suitable regarding there treatment, ensuring the practice treats all patients with dignity and help get them out of pain and eat, speak and function without pain. 2)Check ups will be automatically recalled without patients asking. Reminders sent by text a week and a day before 3)Ensure the same options for treatment are available for every patient- no discrimination if you area sufferer. 4) Information and advice available in a range of formats from staff in the practice, online or leaflets on treatments in the waiting room. 5)Always ensure we are happy to seen the patient, not make them feel a burden. Listen and views considered. 6)Safe and supported well signposted practice 7)Ensure we as a practice continue to research and be informed and be aware of dementia and implications on patients and society.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Challenges are not having enough information and guidance hence I am trying to educate myself more and go on courses to expand my knowledge

We understand that the population is growing older but not necessarily living in good health so we expect to see more patients diagnoised with Dementia. As patients move towards the later stages we may have to refer onto specialist serives.

2. Actions

  • Better Communication

    As a Dental practice commit communication better with patients that are living with Dementia by speaking slowly and clearly, maintaining eye contact and not wearing a mask when speaking, providing clear writing treatment plans and using props such as booth brush and pictures to explain tooth brushing techniques, encourages our colleagues to do the same

  • What are the challenges to delivering these outcomes from the perspective of your organisation?

    Being a busy surgery with a large number of staff, we have made sure that training is available to all members of staff. We hope to include regular updates. Getting access to awareness raising material. We will consider Dementia patients when making any premises changes. Improve our understanding of Dementia We have had a Dementia Friends workshop that all staff attended, members of staff that were not available on this day have been provided with the link to complete the online.


    Being implemented
  • Support and services in the local area to people with dementia and their careers.

    As a practice to be aware of updates, supporting leaflets, knowing if any local services are available to them. Keeping up to date with training Liasing with our community special care dental nurse, whom is a dementia champion

    Being implemented