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martha v

Welcome to Martha V. Providing so much more than a shopping experience, we’re very proud of the relationship we have with our customers, and the ambience we’ve created in the store. Whether you’re visiting us for a quick wardrobe top up or that special occasion outfit, our team of like-minded assistants will help you look and feel your best. Located in the racing town of Newmarket, Suffolk, and proudly stood beside the town’s iconic clock tower, our ethos is to continually bring a fresh approach to the world of fashion. Martha V invites all women to explore the world of fashion and accessories within. Offering some of the industry’s leading designers, including Luis Civit, Michaela Louisa, Taifun, Joseph Ribkoff and Robell, browse through over 30 different brands in a single visit. Providing a relaxed atmosphere in which to shop, Martha V’s team will help your find your way with the latest fashion designs, special occasion outfits and accessories, letting you enjoy your own personal experience with every trip. Working together for over 20 years, the award-winning friendly team will make you feel like part of the family, helping you to step outside your comfort zone whilst ensuring you leave feeling fabulous.

Updated:
2 November 2018
Location:
East of England
Sectors:
Retail
Local Alliances:
Newmarket Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We would seek to promote awareness of dementia issues to our staff so that those living with dementia and their carers feel comfortable and at ease in our store. We would wish to review what we do on a regular basis and endeavour to improve our facilities and our awareness of dementia issues.   We would seek to resolve specific problems that may occur with individuals from time to time.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Allocating time for Dementia awareness sessions to our existing staff and including dementia awareness in new staff induction programmes. Making sure that all staff have a good understanding of the issues surrounding people living with Dementia. Helping staff not to make assumptions.

Member website

www.marthav.co.uk

2. Actions

  • Improve our understanding of Dementia

    We will arrange for all staff/volunteers to be dementia aware to ensure greater understanding of the condition and how we can help.

    Status:
    Planning

  • Work in partnership with Newmarket DAA

    Martha V will work with the Newmarket Dementia Action Alliance to support Newmarket to become a dementia friendly community and encourage other organisations to attend Dementia Friends sessions and sign up to the Dementia Action Alliance.

    Status:
    Being implemented

  • Promoting dementia awareness

    Martha V will display the NDAA window sticker to show it is a member of the NDAA. Also when applicable and appropriate the dementia friendly sticker, to demonstrate it is a dementia friendly retailer.

    Status:
    Being implemented
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