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London Borough of Bromley

Bromley Council, providing services for the people of Bromley.

17 November 2018
Local Authorities
Local Alliances:
Bromley Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The aim of the London Borough of Bromley is to deliver better outcomes for people living with dementia and their carers.  We aim to ensure that all our universal services are accessible and that people with dementia are engaged with as part of a dementia friendly community.  

Through our commissioning of community dementia support services we aim to provide the support and advice necessary to allow individuals and their families to make informed choices and live independently for as long as possible. 

We will work with our providers of dementia services to ensure that those with dementia are treated with respect and dignity at all times and are enabled to live well with dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

As a commissioning borough many of our universal services are provided by independent providers.  The challenge will be in promoting dementia awareness to their staff and encouraging them to ensure their services, premises and facilities are dementia friendly. 

We will work with partners in health and the voluntary sector to provide a range of advice and support to people with dementia and their carers.  Ensuring that all those affected by dementia are aware of this at the point of need, including those unwilling to engage with statutory organisations, can be difficult. 

As people with dementia need continuity in their lives the national challenges relating to the workforce in domiciliary care and care homes can make this difficult to achieve.

Member website


2. Actions

  • Ensuring that Council officers and contracted front-line staff become Dementia Friends

    Encourage all Council and contracted officers to participate initially in Dementia Friend awareness sessions and more detailed awareness training if necessary.
    Being implemented
  • Ensure that people living with dementia and their carers have the advice and support they need at the right time.

    Continue to commission the Bromley Dementia Support Hub to provide information and support to those diagnosed with dementia

    Being implemented
  • Ensure that people with dementia receive appropriate care and are treated with respect and dignity

    Work with providers through the Providers Fora to ensure that people with dementia receive care from an appropriately qualified workforce.

    Being implemented