Home Instead Senior Care (Rotherham)
Home Instead Senior Care (Rotherham) provides carefully matched, one to one, companionship based, non-medical care, enabling people to live independently in their own home for longer. We provide all aspects of companionship, home help and personal care. Our aim is to encourage assist and stimulate our clients in a variety of daily activities to help improve their quality of life. We specialise in the care of older people including those with dementia and other neurological conditions.
- 22 June 2018
- Yorkshire and Humber
- Local Alliances:
- Yorkshire & Humber Dementia Action Alliance, Rotherham Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
Our companionship based approach to care for older people, many of whom have dementia, is based on a professional, individual needs and wants assessments, care plans and risk assessments, delivered by, properly trained and checked, caring and compassionate caregivers alongside systematic quality assurance.
Clients, families and other professionals are always engaged in this process so those with dementia/ carers have personal choice and control over decisions. We aim to enhance client independence, quality of life and life choices including continued residence at home. This is integrated properly with other carer and family help so it maximizes all round support.
Our care manager leads the care process. Caregivers are personally matched and introduced. We promote maximum two way contact so clients and families get exactly what is needed on a schedule to suit. No visit is less than an hour as that is essential to a truly one to one service.
Our ethos encourages, stimulates and supports clients to be as independent as possible meaning they feel valued, understood and enabled. Many, establish or re-establish personal interests and links with group activities. We help integrate clients with local services, like Memory Cafes, and their families through support attending family occasions.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
1. Raising awareness about our approach to dementia care for people living at home. It is highly attractive once experienced, but presently less well known than the ‘task based’ options we reject.
2. Educating people not to compare our care at home services to those of others on the basis of price alone as it may well be a matter of comparing apples and pears.
3. Enabling those who accept objectively poor quality (provider needs driven) dementia care to spot that it is unacceptably poor and to expect and demand better (truly client driven) dementia care.
4. Communicating with sufficient numbers of potential part-time caregivers, who live in each of the local areas we serve, that what we do differs from many providers and that our approach enhances the quality of life of our caregivers and their families as well as the client’s.
5. To continue raising the bar in terms of caregiver continuing education e.g. encouraging more caregivers to go through our full in-house City and Guilds Accredited dementia training.
Raising Community Awareness of Dementia and its Implications for Effective Care
The first three of our key challenges can be met by expanding our Rotherham Dementia Outreach which, amongst other things, includes our commitment to roll out our Free Dementia Family Training as systematically as possible so it is available to the maximum number of those affected. They will then be enabled to consider what they can do themselves as family to assist their relatives with dementia and what they should be looking for in terms of service choices. It is also designed to spur community involvement and should assist in the development of Dementia Friendly Communities. Our high level of training for caregivers also helps us spread the word of what good dementia care is.
Encourage Caregiver and other Staff Engagement with Dementia Friends Initiative and Dementia Champions
We already have one member of the office staff trained as a Dementia Champion and hope to increase this. We aim to have all caregivers signed up as dementia friends as we close out of 2013 and to be able to run and support various Dementia Friends Information Sessions over the course of the next twelve months.
Working within Existing Local Structures to Raise Awareness of Dementia and its Wider Socio-economic Implications from a Non-political Perspective.
David Coldrick, our Managing Director, is seeking to engage the town’s Economy Board (of which he is Vice Chair) and other relevant existing local structures (local authority, CCG, business community and voluntary sector) in an ongoing discussion encouraging debate and involvement over how the issues surrounding dementia fit in with e.g. the wider local agenda of jobs and growth, The Future of Social Care programme in Rotherham and District and the establishment of local Dementia Friendly Communities across all sectors. It is considered important that Home Instead Senior Care (Rotherham) plays an active role because our mission statement includes seeking to ‘change the face of ageing’.