What are cookies?

Our site uses cookies. A cookie is a small text marker stored on your computer that enables us to track the use of our website. We use cookies to help us understand what our users' interests and preferences are to ensure the website is as user friendly as possible.

This site only uses cookies in order to provide a service to visitors. No personal data is stored in cookies and cookies are not used in order to provide advertising. Cookies are used for the following purposes:

Learn more about cookies on aboutcookies.org

If you have any concerns about the processing of your personal data by the Dementia Action Alliance, please contact the Secretariat, c/o Alzheimer's Society, 43-44 Crutched Friars, London, EC3N 2AE.

Accept and continue

Maywood Surgery

We are a large forward thinking GP practice with a little over 14500 patients, 231 of which are on our Dementia register. We want to make a difference in our patients and carers lives. We want patients to have a good experience when they are here.

Updated:
14 March 2019
Location:
South East
Sectors:
Health
Local Alliances:
Arun District Dementia Action Alliance , Bognor Dementia Action Alliance, Chichester Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We want to improve the patient experience and help and support the carer the best we can, raise awareness to other patients

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

I think the challenge would be to cater for every patient need, not just those with dementia. For example, we do not want to have lots of different signs saying the same thing so getting it right is important. We are concentrating on Dementia to start with and then work our way through everything.

Member website

www.maywoodsurgery.com

2. Actions

  • Improving the Health Center environment

    We are committed to improving various aspects of our physical environment.  Changing our dark flooring to something lighter and more easy to navigate.  Replacing old light bulbs to daylight LED bulbs and replacing spot lights.  Replacing wallpaper with contrasting paint using white for wayfinding and colour for areas that patients should not go.

    Status:
  • Improving signage

    With the support of the PPG we are looking to replace our less helpful signage with clearer, bold signage.  De-cluttering of less useful signs and ensuring they are placed logically will also improve the visitor experience for the health centre

    Status:
  • Training and development for staff

    Partnership working with local dementia services will strengthen relationships and communications of local support and services.  We have invited Guest Speakers to our clinical meetings and a local Dementia Hub are creating a training course specifically designed for practice staff.

    Status:
  • Improving signage

    With the support of the PPG we are looking to replace our less helpful signage with clearer, bold signage.  De-cluttering of less useful signs and ensuring they are placed logically will also improve the visitor experience for the health centre

    Status:
  • Training and development for staff

    Partnership working with local dementia services will strengthen relationships and communications of local support and services.  We have invited Guest Speakers to our clinical meetings and a local Dementia Hub are creating a training course specifically designed for practice staff.

    Status: