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Croydon Voluntary Action

We are a membership organisation providing leadership and support to groups, residents and communities in Croydon.

4 September 2018
Local Alliances:
Croydon Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our aim is to provide our trustees, staff, volunteers and wider voluntary sector with a good knowledge and understanding of dementia so they can be more effective in their work.

To work in partnership with other agencies to provide person-centered support to people living with dementia and their carers.

To promote the well-being, independence, self-determination and dignity of people living with dementia.

To work with people who have identified a necessary change in order champion people living with dementia. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Ensuring that we are able to deliver the appropriate training for our trustees, staff and volunteers.   

Good volunteers are a key delivery mechanism in this work and we would ensure that every new volunteer has dementia training as part of their induction. Finding effective ways to work in partnership (such as with Croydon Dementia Action Alliance) to support older people and their carers living with dementia to live as well and independently as possible.

Member website


2. Actions

  • Dementia Friends Awareness sessions for all trustees, staff members, volunteers and member organisations.

    Offering dementia awareness sessions open to trustees, staff members, volunteers and member organisations.

    Ensure all existing trustees, staff and volunteers have attended Dementia Friends awareness sessions and all new colleagues receive it as part of their induction.

    By holding and participating in public events to promote awareness of dementia and reducing negative public perceptions of dementia.

    Working with partners, such as the South Norwood collaboration between Auckland Road GP practice, CVA’s Waterside Centre and St John's, to support access to dementia awareness sessions.

  • Member of staff/trustee/volunteer trained as a dementia champion in order to build capacity within the organisation.

    Offer opportunity across the organisation for individuals to attend the 1 day training session run by the Alzheimer’s Society.

  • Conduct an audit of our buildings and meeting rooms in order that they are as dementia friendly as possible.

    Facilities colleague to conduct audit and report to senior team with findings.  Identify best way of resolving any issues raised and implement by December 2019.