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Age UK Cambridgeshire & Peterborough

We provide information, advice, guidance and deliver a range of practical and social care services for older people to enable them to be supported and remain independent in their own homes and prevent social isolation. As well as delivering services we represent the ‘Voice of Older People’ at various boards such as the Older Peoples Partnership Board.

16 March 2017
East of England
Voluntary Sector
Local Alliances:
Peterborough Dementia Action Alliance, East Cambridgeshire Dementia Action Alliance, Fenland Dementia Action Alliance, Cambridge City Dementia Action Alliance, Huntingdonshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Age UK Cambridgeshire & Peterborough is a local independent and trusted charity and is responsible for raising its own funds.  Age UK [Nationally] supports ‘Living Well’ with dementia, this is a national dementia strategy which gathers the views of people with dementia, their families, health and social care professionals.

Through the delivery of our services we support our clients to remain independent and living in their own homes for as long as possible.  Our services range from practical help in and out of the home; assessing homes for aids and adaption’s; providing free and confidential information and advice where we help our clients with personal choice and control over their decisions for support planning.  We also provide social care services to combat social isolation and these include running a day care centre, befriending, lunch clubs.

We support information, awareness raising and training for dementia across our services.  We support sharing research conducted with others.     










2. What are the challenges to delivering these outcomes from the perspective of your organisation?

One of our biggest challenges relates to funding, as a local independent charity we need to constantly raise funds in order to retain key services which we consider vital to support our clients.  We understand our clients’ needs and requirements and fully support their personal desire to remain at home for as long as possible.  For some, without our services to support them, this would be very challenging and difficult for them to remain independent at home.  Costs for appropriate and quality training need to be understood along with how we could fund training and implement.  Careful planning will be required as we still need to deliver services to our service users, we will also need to factor in staff time to communicate with our people the reasons why we wish to enhance our training and the benefits to them, our clients and our charity.     


Member contacts


Member website


2. Actions

  • To be aware of our premises environment and issues it may present to someone living with dementia.

    To carry out review audits of our premises and make changes, where possible, to create an environment that is safe and welcoming to someone with dementia. 


    Being implemented
  • To provide relevant information and support to people with dementia and their carers.

    Our Information Service keeps up to date with activities in the local area and can signpost to specific dementia services and support. We have a range of resources, including guidelines, booklets and leaflets on dementia and our staff are able to inform people with dementia and their carers on living well.

  • To raise awareness and understanding of dementia.

    Provide all staff and volunteers with dementia awareness training and how to ensure activity is inclusive. All staff have mandatory dementia awareness training as part of our induction process and on going core training programme. To also encourage staff and volunteers to attend sessions to become Dementia Friends.