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New Southgate Surgery

GP Practice

24 July 2018
Local Alliances:
Wakefield and Five Towns Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

 Ensuring our staff is dementia awareness trained. Raise awareness of dementia to patients and people visiting our surgery via message boards, leaflets and displays. We also aim to make our surgery a safe and dementia friendly environment.

 We will also work alongside other agencies within the community to provide services that meet the needs of patients and carers.

 What difficulties might you face, and how will you overcome them?

Possible cost & time required to carry out any necessary changes to surgery facilities following assessment for the site being dementia friendly.

The identification of those patients that are providing care for someone with dementia.

Member contacts

Contact name: Beverley Robinson
Address: New Southgate Surgery
Buxton Place

Telephone: 01924 334400
Email: Bev.Robinson@wakefieldccg.nhs.uk
Website address: new.southgatesurgery@nhs.net


Member website


2. Actions

  • Provision of up to date literature

    We will have available up-to-date literature and information in our waiting areas together with information about the local support services for people with dementia which are available in the area.

    The following information leaflets can be ordered direct from Alzheimer's Society publications order line 0300 303 5933 or email orders@alzheimers.org.uk
    • Dementia Guide, 25 copies
    • Memory Handbook 25 copies
    • Worried about your memory 25 copies
    • My visitor book 20 copies
    • Making your home dementia friendly 10 copies
    • Basic fact sheets, 6 copies

  • Use technology to raise awareness

    We will provide information through links on our website, that raises awareness of dementia and also supports people in (insert name of city\town\area) living with dementia and their families and friends:

    We will create a page on the Practice’s own website giving information about dementia, and put links to the following websites onto an existing page on our website:

    • Alzheimer’s Society website - https://www.alzheimers.org.uk/
    • Wakefield and Five Towns local Alzheimer’s Society office
    • Carers UK - http://www.carersuk.org/
    • Carers Wakefield http://carerswakefield.org.uk/
    • Age UK Wakefield http://www.ageuk.org.uk/wakefielddistrict/
    • Dementia UK - https://www.dementiauk.org/;
    • Dementia Friends - https://www.dementiafriends.org.uk/;
    • DEEP (Dementia Engagement & Empowerment Project) - http://dementiavoices.org.uk/ ;
    • Alzheimer’s Society “The dementia guide” (FREE comprehensive guide)
    • Alzheimer’s Society webpage Living with Dementia publications - https://www.alzheimers.org.uk/site/scripts/documents_info.php?documentID=2580

  • Flexibility around appointment times

    Many carers find it difficult to attend an early morning appointment with a person living with dementia; therefore where possible we aim to offer flexibility around appointment times. We will also try to offer longer appointments so that the person does not feel rushed.

    We will hold a Dementia Friends Session for staff on a GP Practice Training Day.

    Using a dementia-friendly environment checklist, we will review our environment by looking at seating, signage and facilities to ensure it is as accessible as possible.

  • Safer Places Scheme

    Join the Wakefield Safer Places Scheme.