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Newland Surgery

Newland Surgery is a GP practice with responsibility for approx. 3750 patients within the Normanton and surrounding area. We provide the healthcare, support and guidance for everyone registered with Newland Surgery, and as a membership practice of Wakefield Clinical Commissioning Group, we are striving towards supporting patients to live longer, happier and healthier lives. We offer a wide range of services.

Updated:
26 June 2018
Sectors:
Medical
Local Alliances:
Wakefield and Five Towns Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Ensuring our staff receive dementia awareness training. Raise awareness of dementia to patients and people visiting our surgery via notice boards, leaflets and information on our website. We also aim to make our surgery a safe and dementia friendly environment for patients and visitors.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Staff time & resources required in being a small surgery

The identification of those patients that are providing care for someone with dementia.

Possible cost & time required to carry out any necessary changes to surgery facilities following assessment for the site being dementia friendly.

Time constraints & procedures required to be undergone to implement changes

Member contacts

Contact name: J Islam Title: Practice Manager
Address:
Newland Surgery
Newland Lane
Normanton
West Yorkshire WF6 1QD

Telephone: 01924 220256
Email: jislam@nhs.net
Website address: www.thenewlandsurgery.co.uk


Member website

www.thenewlandsurgery.co.uk

2. Actions

  • Provision of up-to-date literature

    We will have available up-to-date literature and information in our waiting areas together with information about the local support services for people with dementia which are available in the area.

    The following information leaflets can be ordered direct from Alzheimer's Society publications order line 0300 303 5933 or email orders@alzheimers.org.uk

    • Dementia Guide, 25 copies
    • Memory Handbook 25 copies
    • Worried about your memory 25 copies
    • My visitor book 20 copies
    • Making your home dementia friendly 10 copies
    • Basic fact sheets, 6 copies

    We will complete this action by_31st March 2017_____

    Status:
    Completed
  • Use technology to raise awareness

    We will provide information through links on our website, that raises awareness of dementia and also supports people in Wakefield living with dementia and their families and friends:

    We will create a page on the Practice’s own website giving information about dementia, and put links to the following websites onto an existing page on our website:

    • Alzheimer’s Society website - https://www.alzheimers.org.uk/
    • Wakefield and Five Towns local Alzheimer’s Society office
    https://www.alzheimers.org.uk/site/custom_scripts/branch.php?branch=true&branchCode=12870
    • Carers UK http://www.carersuk.org/
    • Carers Wakefield http://carerswakefield.org.uk/
    • Age UK Wakefield http://www.ageuk.org.uk/wakefielddistrict/
    • Dementia UK – https://www.dementiauk.org
    • Dementia Friends - https://www.dementiafriends.org.uk/;
    • DEEP (Dementia Engagement & Empowerment Project) - http://dementiavoices.org.uk/;
    • Alzheimer’s Society “The dementia guide” (FREE comprehensive guide)
    https://www.alzheimers.org.uk/site/scripts/documents_info.php?documentID=2526;
    • Alzheimer’s Society webpage Living with Dementia publications - https://www.alzheimers.org.uk/site/scripts/documents_info.php?documentID=2580

    We will complete this action by__31st May 2017________________

    Status:
    Completed
  • Learn more about how to be dementia friendly

    Learn more about how to be dementia friendly We will hold a Dementia

    Friends Session for staff on a GP Practice Training Day.

    Status:
    Completed
  • Flexibility around appointment times

    Many carers find it difficult to attend an early morning appointment with a person living with dementia; therefore where possible we aim to offer flexibility around appointment times. We will also try to offer longer appointments so that the person does not feel rushed

    Status:
    Completed