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Guildhall Shopping and Dining

Retail shopping and dining experience and destination within the centre of Exeter

Updated:
12 December 2018
Location:
South West
Sectors:
Businesses and shops
Local Alliances:
Exeter Dementia Action Alliance (EDAA)

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

By accommodating and assisting wherever possible, to ensure that their time within the Centre is as stress free an environment as we can make it.

Action 1

Organising education and training for staff

Action 2

Invite a speaker to attend the Tenant quarterly meeting

Action 3

Investigate signage and the general environment to improve the experience to people living with dementia

Action 4

Promote events specifically aimed towards dementia to improve awareness in the Centre and wider afield

Action 5

Partnership with and support for the Exeter Dementia Alliance 2019 Calendar

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We do have 43 tenants within the Centre that we as the management team need to encourage into action, dealing with many Head Offices and managers.

2. Actions

  • Dementia Friends for Staff

    We will organise education and awareness for our staff.

     

    Status:
    Being implemented
  • Invite Speaker to a Tenant Meeting

    We have hosted a speaker on dementia at our Tenant quarterly meeting.

     

    Status:
    Completed
  • Review Guildhall Environment and Signage

    We will investigate signage and the general environment to improve the experience to people living with dementia 

    Status:
    Initial Scoping
  • Hold Events Promoting Dementia Awareness

    Promote events specifically aimed towards dementia to improve awareness in the Centre and wider afield.

    Status:
    Being implemented
  • Support Exeter Alliance 2019 Calendar

    Partnership with and support for the Exeter Dementia Alliance 2019 'Shining a Light' Calendar including provision of a sales stall in November/December.

    Status:
    Completed