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Dorset Healthcare University Foundation Trust

Dorset Healthcare has 11 community hospitals providing a range of services including outpatients, minor injuries. we have inpatient beds within these hospitals which provide 'step down' beds for our acute healthcare providers involving rehabilitation and end of life care; 'step up' beds are accessed by our community colleagues to prevent acute admissions. Gold standard Framework accreditation for end of life care has been achieved in a number of our community Hospitals and the hospitals are also working to achieve the Elder Friendly quality mark supported by the royal college of physicians. Staff are trained to level 1 Dementia care and clinical staff to level 2.

Updated:
2 July 2018
Location:
South West
Sectors:
Hospitals and Hospital Trusts
Local Alliances:
Wareham. Dementia Friendly Purbeck, A Dementia Friendly Community

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

My organisation recognizes the need to look beyond the diagnosis of Dementia and are very focused on delivering patient centered care.  We recognise the important role that friends and family play and have rolled out Johns Campaign across all community hospitals in order to support those people with needs who wish to continue to be supported by their carers whilst in hospital.  As a multi-disciplinary team (MDT) we pride ourselves on working in partnership with our patients and carers respecting their views and wishes and supporting their choices – even the risky ones!

The community hospitals have community mental health teams on site who work  as part of the MDT and assist with diagnosis and symptom control and management offering the physical health teams support and advice – likewise the physical health teams offer support and advice to the mental health teams creating a seamless holistic package of care for the person and their family.

We are passionate about treating our patients and carers with dignity and respect which is one of the core values of Dorset HealthCare.  These values are embedded within our recruitment and performance processes.

 

 

 

 

 

 

 

 

 

 

Our organisation recognizes the need to look beyond the diagnosis of Dementia and are very focused on delivering patient centered care.  We recognise the important role that friends and family play and have rolled out Johns Campaign across all community hospitals in order to support those people with needs who wish to continue to be supported by their carers whilst in hospital.  As a multi-disciplinary team (MDT) we pride ourselves on working in partnership with our patients and carers respecting their views and wishes and supporting their choices

Manyof the  community hospitals have community mental health teams on site who work  as part of the MDT and assist with diagnosis and symptom control and management offering the physical health teams support and advice – likewise the physical health teams offer support and advice to the mental health teams creating a seamless holistic package of care for the person and their family.

We are passionate about treating our patients and carers with dignity and respect which is one of the core values of Dorset HealthCare.  These values are embedded within our recruitment and performance processes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Challenges on resources in particular staffing will always be a pull of competing demands. Releasing satff for training is a challenge however with the diversity of the services working within our trust we strive to look at different ways to deliver support and education.

Member website

dorsethealthcare@nhs.net

2. Actions

  • All patients with dementia admittied to wareham Hospital have a completed This is me Document

    The This is me document enables families and carers to share with healthcare providers a more personal account of the patient's needs, likes and dislikes to enable the nursing team to provide more consisitent care and aim to prevent the disorientation that occurs with an admission into a strange environment .

    The 'This is me' document will be in stock on the ward and any patient admitted with a diagnosis of dementia will have this completed by family/carers and this will be kept with the patient throughout their stay

    Status:
    Being implemented
  • john's campaign adopted within wareham Community Hospital

    Johns campaign came about in relation to the case of Dr John Gerrard, who died in November 2014 after a stay in hospital and the lack of involvement of his family in providing support and care regardless of time of day. Johns camapaign has been adopted to include carer's passports that enable family to spend as much time as they need with their loved one and prevent the isolation of patients with dementia in a hospital environment. Carer's passports are issued to families and the ward also adopts an open visiting philosophy and involvement of family in care, even offering overnight accomodation if required.

    Status:
    Implementation
  • Dementia friendly environment on Saxon Ward Wareham Hospital

    Decoration on the ward encompasses dementia friendly themes, there are no confusing patterns or signage on the ward. Doors that are not for patient access are 'disguised' by being coloured the same as the walls, rooms are decorated in non garish colours and curtains do not have any potentially confusing patterns on them. There are picture themes on the doors as well as very clear numbers to enable patients to recognise which room is theirs as well as contrasting with the walls to indicate a entrance to the room.

    Status:
    Completed
  • All patients with dementia admitted to Swanage Hospital have a completed 'This is Me' document

    The 'This is me document enables families and carers to share with healthcare professionals a more personal account of the patient's needs, likes and dislikes to enable the nursing team to provide more consistent care and aim to prevent the disorientation that occurs with an admission into a strange environment. The 'This is me' document will be in stock on the ward and any patient admitted with a diagnosis of dementia will have this completed by family/carers and this will be kept with the patient throughout their stay.
    Status:
    Being implemented