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Flagship Group

We’re Flagship Group. We provide homes for affordable and market rent, and for sale across the East of England. We maintain our own housing stock and support the communities they’re part of. We do this through our housing arm of the business Flagship Homes, our repairs and maintenance specialists RFT Services, and our gas and boiler specialists Gasway.

21 November 2019
East of England
Housing Sector
Local Alliances:
Norwich City Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our aim for 2018 is to make Dementia Awareness training sessions available to front line staff.  We will support the Norwich City Dementia Action Alliance in raising dementia profile across the city.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We have a large amount of staff operating across the size equivalent of Wales. This will make it hard to give all staff the opportunity to take part in Dementia Awareness training sessions. However, we will ensure that all staff are made aware of the impact of dementia on our customers and their communities through other means of communication.

2. Actions

  • Dementia training

    Our aim is to make Dementia Awareness training sessions available to front line staff.

  • Promotion

    To promote our membership of the Norwich City Dementia Action Alliance and headline the work of the alliance. 

  • Signposting

    To signpost the work of other charities and organisations and share its best practice to our relevant customers particulalry in relation to dementia.