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Home Instead Senior Care, Chichester & Bognor Regis

Home Instead provides companionship, home help, personal care and specialist care including re-enablement, Dementia support and end of life care, which helps elderly people in and around Chichester, Bognor Regis, Selsey and The Witterings to remain independent in their own homes. Home Instead matches Clients with their CareGivers and each Client is seen for a minimum one hour - this allows trust to develop and means people are never rushed with their care.

14 May 2019
South East
Care, Transport Sector, Other, Health
Local Alliances:
Chichester Dementia Action Alliance, Selsey Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Home Instead Senior Care:

-          Promotes personal choice by putting the individual in control of their care and involving advocates

-          Every customer has a tailored care plan developed in consultation with the individual and their family, and a Life Journal to support their care

-          Caregivers who support the person living with dementia are matched based on personal preferences and personality fit, and have a good understanding of local support services available

-          All Caregivers providing support have received specialist City & Guilds accredited dementia training in house

-          Home Instead run Dementia Friends sessions every month for the public and tailored education courses for families, & have made 150 dementia friends

Home Instead run 2 free events every month in the community for people living with dementia in our local communities

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We need to tell more people about the support services we offer with the objective of reaching families and those living with dementia earlier in their journey. Too often we are contacted only when the family has reached crisis point.

We can support people to live well with dementia at home for longer when we start earlier


2. Actions

  • Network with social and healthcare professionals in the community


    I will contact health and social care professionals locally to further inform about our community services and events.

  • Continue partnership working with key organisations within the DAA

    We will continue to foster effective working partnerships with MIND, Harold Kidd, Living Well with Dementia Team, The Dementia Crisis Team, GPs and district nurses. I am also working closely with the newly formed DAA Group in The Manhood Peninsula to foster dementia friendly communities
  • Continue to be recognised for outstanding dementia care at home, and build on that reputation

    We will continue to source, train and support the very best caregivers to provide care and support in the community to families and those living with the disease.