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Runwood Homes (Kathryn Court)

Runwood Homes specialises in high quality care for older people and those living with dementia. With over 70 residential and nursing homes across England and Northern Ireland; care is at the heart of what we do. Our philosophy is treating all of our residents with dignity and individuality and we provide a dedicated dementia service team who are experienced in dementia care and ensure high standards are maintained across all of our services. Runwood strives to provide care which supports; promotes and does not undermine resident’s self-respect, and that dignified care promotes individuals well being and creates an inclusive friendly environment.

24 September 2018
East of England
Local Alliances:
Southend, Castle Point and Rochford District Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

At Kathryn Court our aim is to ensure our home creates an environment which really does feel like home. Where friends and family are always welcomed and to put our residents at the heart of all we do and value their individuality. 

As part of our development, we work closely with Runwood homes dementia specialists to ensure our activity provision is holistic; person centered and meaningful and ensure greater involvement for residents and their relatives which recognizes the changing physical, spiritual, intellectual, emotional and social needs of each individual in our care.  We focus on individual person centred care planning where the resident is involved with as much of their care planning as possible.  Care planning also involves relatives and a wide range of health professionals, therapists, specialists and other professionally trained staff. Staff work with GP’s and DIST team staff on the management of challenging behaviours and end of life / palliative care to prevent the need for hospital admissions. 

We aim to continue to develop knowledge of Dementia for staff, relatives, the community and most importantly our residents; through training and development; to fill any skills or knowledge gaps and exceed professional standards.  With developed local links with local schools / colleges and apprentice schemes we regularly invite students in for work experience or training sessions; working alongside trained members of staff.


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Understanding of Dementia – Due to the changing needs of our residents who are living with dementia, often our families / visitors will have a basic understanding of the nature and progression of dementia; what to expect and how to support them on a daily basis.


Activities – On occasions some residents living with dementia are reluctant to take part in activities internally or externally in groups or as a one to one.


Life History – On admission families are asked to provide as much information on our residents life history as possible, sometimes this returns incomplete or in parts. 

Member website


2. Actions

  • Understanding of dementia

    All staff to become dementia friends and wear Dementia Badge.

    To provide further in house and external training for staff. 

    To identify gaps in knowledge and skills of staff through supervisions and appraisals.

    To provide further training opportunities for students in the local community – in work experience and through face to face training.

    To provide Dementia awareness evenings / Surgery / Dementia friends sessions for staff, relatives, residents and community


    2018 - Second Quarter Update

    New member Action

  • Activity provision

    Sharing by Nominating Dementia Champion – Donna Winterborne

    To monitor the activity provision provided to enable an insight into preferred activities through activity surveys, weekly liaison with activity co-ordinator

    To discuss the activity provision during relatives and residents meetings

    To ensure the provision of activities is varied and offer short activities for those who have a limited attention span

    Work with dementia specialists and external agencies such as the Alzheimer’s society to find a wide variety of suitable stimulating activities.


    2018 - Second Quarter Update

    New member action

  • Life History

    On admission, life history paperwork to be given to residents and their families

    Encourage the use of photographs, reminiscence boxes and books

    Staff to explain the importance of life history knowledge and understanding of a residents prior history



    2018 - Second Quarter Update

    New member action