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The Pantry

The Pantry was established in 2011, as a fine food shop and eatery, being an independent restaurant with a well stocked deli, specialising in locally sourced British food. The Pantry’s ethos is based on showcasing the very best that East Anglia has to offer. When we started out on our journey to fill our deli shelves and source ingredients for our restaurant we knew our region had a lot to offer, but even we didn’t realise just how much fantastic produce there is, particularly here in Suffolk. We are very proud to stock range of Suffolk and Norfolk cheeses, including Mrs. Temples award winning Binham Blue and Suffolk Farmhouse’s Suffolk Gold. We are also very excited about being able to offer hams, bacon and even salami and chorizo from Lane Farm in Brundish; locally reared pigs, locally cured and utterly delicious. We have made a couple of exceptions with our East Anglian sourcing where we feel the product could not be sourced locally or to the same quality, for example Jeeves’ and Jericho fine loose leaf teas of Oxford or Joe and Seph’s Gourmet popcorn of London. Once you try them we hope you will agree that it was worth going over the East Anglian border to find them! We are situated just off the High Street in the Guineas. Easy parking available day and night, with St. Mary’s square and The Guineas Centre car park within easy walking distance.

26 April 2018
East of England
Local Alliances:
Newmarket Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our ongoing goal is to provide customer service. Through training/awareness sessions we will improve our customer services on how to recognise the signs of a customer that may have dementia/vulnerability. The aim of The Pantry is to support people living with dementia to have a sense of belonging and being a valued part of family and community life by providing a safe and supported restaurant environment. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Making sure that all staff have a good understanding of the issues surrounding people living with Dementia by attending and cascading training. Helping staff not to make assumptions. Scheduling further Dementia Friends sessions due to the number of staff and their different work hours. We also need to include dementia awareness in new staff induction programmes.             

2. Actions

  • Improve our understanding of Dementia

    We will arrange for all staff to be dementia aware to ensure greater understanding of the condition and how we can help.

  • Work in partnership with Newmarket DAA

    The Pantry will work with the Newmarket Dementia Action Alliance to support Newmarket to become a dementia friendly community and encourage other organisations to attend Dementia Friends sessions and sign up to the Dementia Action Alliance.

    Being implemented
  • Promoting dementia awareness

    The Pantry will display the NDAA window sticker to show it is a member of the NDAA. Also when applicable and appropriate the dementia friendly sticker, to demonstrate it is a dementia friendly restaurant.

    Being implemented