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Hartley & Worstenholme

Hartley & Worstenholme solicitors provides quality legal services to clients locally nationally and internationally from our offices at 20 Bank Street Castleford and 10 Gillygate Pontefract. Our objective at all times is to meet our clients' requirements with positive, pro-active and progressive legal advice. We offer advice in respect of Wills, Probate, Trusts, Powers of Attorney and Court of Protection matters. We can also assist with residential and commercial conveyancing, family matters and litigation. We also have two notaries in the firm.

17 June 2019
Yorkshire and Humber
Local Alliances:
Yorkshire & Humber Dementia Action Alliance, Leeds Dementia Action Alliance, Wakefield and Five Towns Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We are committed to dealing with clients in a simple and straightforward manner ensuring wherever possible that we use plain English in place of legal jargon. The aim of our advice is to prepare our clients for events happening in their lives both now and in the future and ensuring that the paperwork we prepare meets their needs.

By preparing documents dealing with future events we hope to give the clients piece of mind and to ensure that their carers have the tools they need to meet the person's best interests.

We seek to put clients at ease so that they are able to trust us and feel that we are open and approachable. We aim to understand their wants, needs and also their fears about events which they may feel are beyond their control or are something they have never experienced before.

The firm is committed to ensuring that dementia awareness is promoted in the work that we carry out and that our firm is dementia friendly.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

As a firm we believe the main difficulty is dispelling commonly held misconceptions about dementia and what a person with dementia can and can’t do. We work hard to ensure that clients realise that a diagnosis of dementia does not mean that the person can no longer prepare legal documents to plan for the future if they still have the capacity to put these in place.

Another common difficulty is encouraging people to put documents such as Lasting Powers of Attorney in place whilst they still have the capacity rather than waiting until it is too late. We strive to be pro-active and make clients aware that documents are best put in place sooner rather than later as no one knows what is around the corner.

2. Actions

  • Awareness

    Within our firm we want to make every member of staff aware of dementia and the implications it has for our clients. We want our staff member to be confident in taking action which will assist clients with dementia. We hope to achieve this by ensuring every member of staff has dementia friends training.

  • Information for people with dementia and their carers

    We want to educate people with dementia and their carers about the types of legal documentation they can put in place to assist their carers in the future. In particular, we want to educate people about Lasting Powers of Attorney and Wills. We also want to ensure that people understand that these need to be put in place as soon as possible after a diagnosis so that they do not end up in a situation where they have already lost the necessary capacity and can no longer proceed.

    We hope to do this by attending memory cafes in the local area to present the information to the people who need it most in an environment that they hopefully are comfortable with.

  • Dementia support

    In tandem with our other actions, we want to ensure that our office is, as far as possible, dementia friendly. We want to ensure that our office is easy to get around and that the office layout is not a distraction to clients. We hope that our office is already a warm and welcoming environment and we hope to build on this to make the environment where clients feel completely comfortable and able to discuss anything they are concerned about.