What are cookies?

Our site uses cookies. A cookie is a small text marker stored on your computer that enables us to track the use of our website. We use cookies to help us understand what our users' interests and preferences are to ensure the website is as user friendly as possible.

This site only uses cookies in order to provide a service to visitors. No personal data is stored in cookies and cookies are not used in order to provide advertising. Cookies are used for the following purposes:

Learn more about cookies on aboutcookies.org

If you have any concerns about the processing of your personal data by the Dementia Action Alliance, please contact the Secretariat, c/o Alzheimer's Society, 43-44 Crutched Friars, London, EC3N 2AE.

Accept and continue

Bath and North East Somerset Council

Bath and North East Somerset Council provides and commissions hundreds of services to local residents from social care to street cleaning. It serves a part of the west of England stretching from Bath to the Chew Valley, covering both urban and rural neighbourhoods. The Council’s vision is that ‘Bath and North East Somerset will be internationally renowned as a beautifully inventive and entrepreneurial 21st century place with a strong social purpose and a spirit of wellbeing, where everyone is invited to think big – a ‘connected’ area ready to create an extraordinary legacy for future generations.’ We will have health and care services in the community that empower children, young people and adults to live happier and healthier lives. Working in partnership with the Clinical Commissioning Group and Virgin Care (the prime provider of Community Services), Council services will provide timely treatment and support to avoid ill health, prevent social isolation and tackle inequalities. By placing people at the heart of services, they will receive the right support at the right time for their needs and conditions. Dedicated to supporting greater levels of prevention and to help people self-manage their conditions, community services will ensure that clear routes to good health and wellbeing are available. Supporting people to access services when they are needed in as seamless a way as possible, navigators will assist individuals to access pathways of care and support. Services will be easy to access and will connect up across acute, primary care, mental health and community service boundaries.

22 April 2018
South West
Care, Local Authorities
Local Alliances:
Bath & North East Somerset

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

B&NES Council employs over 6000 staff, across a number of different services   If all staff had an increased awareness of what it is like for people to live with dementia, it would benefit everyone on both a professional and personal basis.  We believe that everyone in Bath and North East Somerset should be able to access the best possible health and care services in their community and feel supported to live happy, healthy and independent lives.   We want to make sure that people living with dementia within Bath and North East Somerset are able to enjoy living the life they want to; that they have opportunities to contribute something back, that they ultimately have choice and control over the opportunities they wish to participate in, and that they have access to good quality support that can meet their needs at the right time and in the right place.   We want to improve people’s quality of life and support independence and, if possible, prevent people’s needs escalating.  We want to focus on empowering people, including those living with dementia, and support them to stay connected to and feeling part of their communities

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The greatest challenge for the Council and its providers will be time and resources, in both a financial and staff capacity.  The Council will also need to influence its partner organisations to become more dementia aware and motivate them to make their care/work environments more dementia friendly 

Member website


2. Actions

  • Improve our understanding of Dementia

    Our manager will arrange for all staff and volunteers to attend Dementia Friends sessions to ensure greater understanding of the condition and how we can help.

  • Recruit dementia friendly champions

    To ‘recruit’ dementia-friendly champions from across council teams and services who would then receive ongoing information/tips/encouragement from the B&NES Dementia Action Alliance and the dementia-friendly steering group.

  • Improve understanding of dementia within the new Community Prime Provider Virgin Care

    We will work with Virgin Care to ensure that the contracts they issue to sub-contracted organisations include an element of dementia awareness training as compulsory for all the sub-contracted organisations’ staff to attend.

  • Encourage our providers to consider dementia friendly design ideas when undertaking planned refurbishments/modifications to estate

    When procuring/re-procuring projects/services/contracts etc, to work with our providers/subcontracted providers to make them aware of how simple design ideas can make a difference to people with dementia.  Encourage providers to incorporate dementia friendly design ideas in any planned refurbishment/modifications.  This could be managed in a staged way (i.e. when contracts/services are newly or re-commissioned) to ensure that there is capacity to manage anticipated workload connected with this.