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Marches Care Ltd

Marches Care is a family owned business operating a care home with nursing that provides specialist dementia care to 40 individuals although the majority of our residents have some degree of dementia and we also provide day services in a separate resource centre.

21 July 2016
West Midlands
Care, Membership Organisations
Local Alliances:
Shropshire, Telford & Wrekin Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Marches Care owns and operates the Uplands at Oxon care home and the Uplands Resource Day Centre in Shrewsbury and is focused on providing a quality service that is built around the individual needs of each person we provide care for. We are dedicated to achieving our aims of supporting those we care for and their families to live as positive a life as possible.

As a family owned and operated business we are proud of the care our dedicated staff team provides and of the environment we have all created to ensure that we deliver compassionate care that centres on each individual’s views, preferences and needs. Our aspiration is to provide our service in a way that maintains each individual’s dignity and independence.

Marches Care, through ongoing and continual staff training and development, aims to offer a quality service for people with dementia in our care home, the Uplands at Oxon. We are proud to be accredited as an Investor in People and we have also achieved re-accreditation with the internationally recognised Gold Standard Framework in end of life care. 

Our two dedicated dementia care units are staffed by registered nurses with a special interest in dementia care and by care staff trained to support individuals with dementia. The Resource day Centre is a separate building which has been specially designed for people with dementia and includes specialist facilities to promote independence.

Throughout both the care home and the resource day centre we aim to engage with and support individuals with dementia through activities and opportunities to continue to be part of the local community. We have worked with local organisations over the past year as active members of the Shropshire DAA and in particular holding Dementia Friends sessions for local community groups and other care provider organisations as well as in house. We are now working with Shrewsbury Town FC to enable them to become dementia friendly. We also benefit from strong links to the Shrewsbury Darwin Rotray Club who have adopted the Dementia Friends movement as their community involvement pledge and who work with us to deliver more DF sessions.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The availability of adequate funding and resources from Commissioners to recognise the real time that is required to support people with dementia and their families. Staff need time to spend with people with dementia to understand their needs and to enable each individual to fulfill their potential

  • Recognition of the importance of integrated working with others across health and social care settings. The silo mentality does not benefit anyone!
  • An understanding from commissioners that people with dementia need access to decent health services and support to access them
  • Member contacts


    Member website


    2. Actions

    • Engaging with community organisations to improve the service

      Marches Care will continue to seek to work with partners across the health and social care sector within our local community and in particular to further support the work of the voluntary sector. We have now forged links with Shrewsbury Town Community Sports Trust through a sponsorship deal and in return they have committed to enabling their players, staff and volunteers to become Dementia Friends and we have already provided sessions for staff and volunteers

      Marches Care also supports the work of the Shrewsbury Town Community Sports Trust financially and is proud to be involved in their Meadow Memories work which seeks to support those with dementia through reminiscence and activity. These sessions really deliver something of interest to a wider proportion of our local community.

      We continue to support the work of our local Rotary Club to help with the development of dementia friendly communities in our local area.

      Marches Care has also forged a relationship with a local Arts and Culture Centre, The Hivein Shrewsbury and will be seeking to engage more with the arts in the coming year.

      Marches Care continues to work within our local community providing dementia awareness sessions for schools, FE colleges, local businesses and local community organisations


      2016 - Second Quarter Update

      We are working with a local arts centre to develop further services for people with dementia and we have been hosting a series of classical music concerts designed for people with dementia at our care home. This scheme is part of a start up Community Interest Company who are using music to engage with hard to reach members of our community

      2015 - Fourth Quarter Update

      We continue to work with various organisations throughout Shropshire and further afield to support Dementia Friends and the Dementia Friendly communities initiatives.

      We take an active part in the Shropshire Dementia Action Alliance, including hosting their meetings.

      We are most proud of forging the link between our local football club, Shrewsbury Town and the work of the Dementia Friends and that relationship has strengthened as we provide commercial and practical support as they build their work supporting people with dementia through sporting memories

    • Engaging with community organisations to improve the understanding and knowledge of dementia

      Marches Care continues to support schools and FE colleges across Shropshire through providing direct sessions on dementia awareness to offering work experience and work shadowing opportunities to young people interested in health and social care as a career option.

      Staff continue to go out in the community talking to special interest groups such as the WI, Probus and Rotary Clubs to increase the awareness of dementia and the dementia friendly communities’initiative.

      In addition Marches Care staff both attend, and speak at conferences and seminars around the world highlighting the importance of improving dementia care and in particular dementia care at the end of life.