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Clarriots Care

Clarriots Care is a provider of home care services in the UK. The Lewes office covers the Lewes and Wealden districts. The services provided include companionship, housework, shopping, personal care, including 24 hour live in care and night care.

4 June 2018
South East
Care, Domiciliary Care, Social Care
Local Alliances:
Lewes and District Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We are committed to ensure that our carers are given additional training for dementia so that they are knowledgeable and sensitive to the needs of service users and their families and are aware of what resources are available locally. Our emphasis is on delivering good outcomes including the promotion of people's independence. Clarriots Care Lewes are also keen to connect with the family/carers of people with dementia, providing respite and support and helping to connect those affected by the illness.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Emphasising to carers the need to take time to give emotional support to service users and their family in addition to giving personal care. Balancing the investment in staff with the budgetary constraints of clients.

2. Actions

  • Enhance professional carers awareness of needs of people with dementia and their families

    Horizon search for courses for carers  concerning the needs of those living with dementia.  Establish links with organisations and blogs regarding dementia.  Establish, in time, a lead carer role for dementia who can be shadowed by other carers.

  • Encouraging the use of appropriate language

    Staff will be educated in the appropriate language around dementia in line with the Dementia Words Matter guide.  All printed material will be checked for the use of language to ensure compliance, including press releases and flyers. 

  • Balancing client budgets with investment in staff

    Make use of free or low cost courses and encourage participation by carers in Dementia Friends and other organisations.  Work with local colleges who provide courses in health and social care and apprenticeship schemes.