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Home Instead Senior Care Worthing and Steyning

Home Instead Senior Care is the largest companionship, home help and hands on care company in the world with over 1,000 offices worldwide and over 200 offices in the United Kingdom. Here in Worthing we opened our office at the beginning of 2018 providing the very best, award winning care. We are committed to enabling the elderly to remain independent and in their own homes for as long as possible. What we do is very simple, but very different from everyone else. Home Instead offers a unique proposition. We look for caring, empathetic people who will take care of you, or your loved ones, in the same way they would care for their own family. We provide true person-centred care. The minimum call length is 1 hour. The relationship is based on the people not the service we provide.

Updated:
7 March 2019
Location:
South East
Sectors:
Domiciliary Care
Local Alliances:
Horsham District Dementia Action Alliance, Worthing Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We look for caring, empathetic people who will take care of your loved ones, in the same way they would care for their own family. They are there to support the person and the family.

 We provide award winning,City and Guildsaccredited training and support for our CAREGivers. Making sure that they all have an understanding of Dementia and the journey it takes the person and their family on.

We provide continuity of care. The same person will provide your care as often as possible. We will never send someone to provide care who has not been introduced beforehand. As this can become very distressing if there are changes.

The minimum call length is 1 hour. The relationship is based on the people not the service we provide. This allows the person to take their time and not rush, they are in control.

We will work closely with local groups in the area, DAA, being a dementia friend, Alzheimer’s society, St Barnabas to name a few. We want to re-educate the community about dementia, remove labels and dispel myths.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The challenges to delivering the outcomes is that the community may not want to listen or be re-educated about dementia. They may be scared to learn or feel that it is not important to them at that moment of time in their lives. It will be finding a way that communicates best with them and grabbing their attention and making them want to know more and becoming positive about people living well with dementia and how each individual can make a difference, no matter how small the contribution is that they want to give.

 

Being a new Domiciliary care company in Worthing, our objective is to let the community know who we are, what we can offer and why we are different to other care companies. Most people have seen/experienced poor care and are dubious to try other care providers. Our care won the Queen’s award for Enterprise. We aim to show them that there is a better way

2. Actions

  • We want to re-educate the community about dementia, remove labels and dispel myths.

    We will work closely with local groups in the area, DAA, being a dementia friend, Alzheimer’s society, St Barnabas to name a few, to gain more information an knowledge. We can then do talks, presentations, local coffee morning etc to help support the community understand more.

    Status:
    Planning
  • Support people to live well with dementia at home

    we offer companionship, home help and hands on care to people in the community who need extra support or find they are isolating themselves to live as independently as they can at home, but counting us as a friend rather than a carer.

    we want to build relationships and trust and enable them to continue or restart the things that bring them happiness, if that means we have to adapt the activity/task then we find a way. we want to empower them, make them be in control again.

    Status:
    Planning
  • making sure are CAREGivers are fulling trained and supported in understand dementia

     We provide award winning, City and Guilds accredited training for Dementia.

    Making sure that we are fully supportng them and working with them if any concerns with clients with dementia arise and dealing with that issue/concern in the right manner, if needed seeking additional support/information and communicating with the cient and family to find a solution and promote clients choices.

    Status:
    Planning