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University of Suffolk

The University of Suffolk is a public university in Suffolk, UK. The institution was established in 2007 as University Campus Suffolk (UCS); the current name was adopted in 2016 when it was awarded University status. The University operates at five sites: a central hub in Ipswich and secondary sites at another location in Ipswich, Lowestoft, Bury St. Edmunds, and Great Yarmouth.

16 February 2018
East of England
Education Sector
Local Alliances:
Ipswich Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The University of Suffolk is the largest provider of health-care education in the Suffolk, with a vibrant and growing student populous.  We are a community-focused organisation seeking to make a positive impact on the County.  

Dementia-education is at the fore-front of the institution's School of Health Sciences and in joining the National Dementia Alliance we wish to publically articulate and further our commitment to this cause.

We will be submitting an action plan that focuses on 4 key areas:  

1. Working in partnership with charitable organisations, the NHS and local businesses to raise awareness of dementia across Suffolk

2. To have in place appropriate University policies and processes that enable the needs of University staff living with dementia and for staff  caring for a person with dementia to be met

3. To undertake research into dementia and encourage the involvement of people with dementia/their carers in our research through the University’s Centre for Health and Well-being Research

4. Provide training for our public-facing staff to enable them to offer effective support and effectively communicate to those living with dementia

Through these actions we feel we map to outcomes 4,5,6 and 7 outlined in the National Dementia Declaration.


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Potential challenges that may be encounter include:

- Seeking staff engagement in undergoing the training required to act as Dementia Champions 

- Setting a Dementia-focus for our research centre does not ensure we will be successful in securing bids for relevant projects

- Ensuring that adequate numbers of 'customer-facing' staff are placed across the organisation

- Engaging with a sufficient number of third sector parties to ensure our approach to raising awareness is inclusive

Member website


2. Actions

  • To build closer relationships with local third sector providers of Dementia Services

    Key members of the University's Management Group to join steering groups/advisory for third sector providers of Dementia services in Suffolk.
    Being implemented
  • Organisational support for those living with Dementia and their carers

    To review relevant HR policies to ensure adequate support is provided to those living with or caring for those with Dementia

    Being implemented
  • Highlight Dementia as a research priority for the University

    To revise strategic objectives of the School of Health Science’s Centre of Health and Well-being Research to prioritise Dementia as a key research area for 18/19

  • Promote a Dementia-friendly ethos across the University of Suffolk

    To train key members of staff as Dementia Champions in order to disseminate Dementia Friendly practices across the public-facing aspects of the organisation