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Blanchards Bailey LLP

With a history dating back to 1924, Blanchard's Bailey provides advise and guidance to clients and ambitious business leaders across Dorset. Covering private client, residential conveyancing, commercial property, company commercial, litigation, employment and family matters the firm aims to be The Legal Advisors of choice in Dorset. The firm endeavours to achieve this aim by delivering excellent proactive legal advise and building long term relationships with its clients and the communities they live and work in. This is illustrated by the social and charity work regularly undertaken by both partners and staff. Fundamental to its success is effective teamwork, which is highly valued and strongly encouraged by partners. All staff experience a supportive and friendly culture which helps them develop and grow and thereby provide the best service to our clients and recent recognition in the legal 500 and Dorset legal awards, is testimony to the success of this approach and gives the firm much ambition in the future.

Updated:
17 January 2018
Sectors:
Law
Local Alliances:
Blandford Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Blanchard's Bailey wishes to provide appropriate support to, and interact with clients living with dementia and their carers, when accessing legal services. Therefore assisting them to plan for the future.

The firms clients are central to the service we deliver and one of the key aims of the firm is to build strong community links to deliver this service across rural Dorset; Ensuring people living with dementia and their carers, are able to access the services they require. The firm has developed and continues to develop, good working relationships with key stakeholders in the community including GP surgeries, social services, care homes and financial advisors.

In so far as it is possible, we aim to remove barriers created by the use of overly complex legal language and or the perception of a stressful office environment. The firm also has four offices across Dorset for ease of access and has recently improved its internet page to make it more user friendly for clients.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

1, Ensure key members of the team (including support staff and legal advisors) are dementia aware.

2,Communicating with the local community about the ways they can plan and prepare for the future, particularly the early stages of diagnosis with clients when clients with dementia are able to make their own decisions.

3,In the latter stages of dementia, where clients are no longer able to communicate their decisions themselves, then making their carer's are aware of the options available to them for assisting the management of their affairs on their behalf.

4, Ensuring the office environment is dementia friendly.

5,Limited time and resources due to other key priorities.

6, Our clients ability to access the services of other key stakeholders where is  appropriate for the client to obtain capacity assessments in order to complete wills and or lasting powers of attorney.

2. Actions

  • Ensuring support staff and legal advisors are appropriately trained.

    We aim to provide Dementia Awareness Training to all key members of staff.

    Status:
    Planning
  • Ensuring the services our Firm can offer are communicated effectively to people living with dementia.

    We aim to deliver focused presentations and host talks at care homes and financial advisors on key issues such as lasting power of attorney, Deputyship and wills.

    Where appropriate, we can offer home visits to clients with dementia, so they can meet our legal advisors in relaxed and familiar surroundings.

    Status:
    Planning
  • Review the facilities in our offices across Dorset.

    The Firm is reviewing the current set-up of our meeting rooms and restrooms facilities to ensure that they are dementia friendly, obtaining appropriate signage and considering the procedures that could be put in place for preparing clients living with dementia for meetings at the office or home

    Status:
    Planning