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St Helena Hospice, Colchester

St. Helena Hospice is a charity which provides a range of hospice services for anyone over the age of 16 with a life-limiting illness living in North East Essex and the Colne Valley area of mid Essex. St Helena Hospice provides a range of palliative care services to patients at home, through two day centres [Joan Tomkins in Colchester] and in an inpatient unit that has 15 beds. In addition the hospice offered a 24 hour telephone advice line (SinglePoint), a range of complementary therapies, counselling, support for carers and bereavement support groups.

18 January 2018
East of England
Care, Health, Medical
Local Alliances:
Colchester Dementia Action Alliance , Tendring Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We are hoping that all staff both within the clinical and non-clinical environment at St Helena Hospice develop an increased awareness of dementia in general, with a view to provide on-going optimal care for those who require palliative and end of life care.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The initial commitment in terms of time to permit staff to attend the dementia friends champion training.Enabling staff to attend the dementia friends training when in situ whilst maintaining the day to day running of the hospice. It is envisaged that we will offer multiple training opportunities.

Introducing tier 1 dementia awareness training will be another addition to the current mandatory training requirements and this will require a period of adjustment and time to permit staff to complete this.

We can overcome these challenges by using internal communications, training and embedding the programme within our staff support processes.

2. Actions

  • To provide dementia friends information sessions at St Helena Hospice.

    Jacquie Pamphilon and Caroline Vince to attend the dementia friends champion induction training by the end of February 2018 with the a view to roll out this training internally to St Helena Hospice staff.

  • Caring for those dying with dementia at the end of life study morning

    St Helena Hospice and Essex Partnership University NHS Foundation Trust are delivering this study morning on 28.02.2018.  

  • All St Helena Hospice staff to complete tier 1 dementia awareness training.

    Jacquie Pamphilon and Caroline Vince are evaluating appropriate tier 1 training, recommendations will then be made to senior management with a view to include this within the mandatory training requirements.