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Fisher Jones Greenwood LLP

FJG Solicitors are an award-winning and innovative law firm based in Colchester, Clacton, Chelmsford and Billericay. We provide a full range of commercial and private legal services. Our Wills, Life Planning and Probate Team pride themselves in being specialist in many areas including Wills, Probate, Trusts, Lifetime Planning, Lasting Power of Attorneys, Court of Protection, Equity Releases and Care Fees. We work together with our other departments who can deal with matters such as Property and Family issues. Our team are Dementia Friends Champions and the Head of our Team Susanne Grimwade is a Full Member Society of Trusts and Estate Practitioners. Our Associate Solicitor Andrea Godfrey is a Fully Accredited Member of Solicitors for the Elderly. In addition Andrea, Stuart Williams and James Bird have undergone a training course with the Alzheimer’s society. The Private client team also has Wills and Inheritance Quality Scheme Accreditation (WIQS)

Updated:
8 January 2018
Local Alliances:
Tendring Dementia Action Alliance , Colchester Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

At FJG we recognise that when we advise clients who may have dementia (and in fact all older clients), capacity issues are a key skill.  In cases where someone cannot make a decision, we are sensitive and caring to ensure that they do not feel that they have lost their freedom of choice. 

 We ensure that any client who may be living with dementia is supported and we have a good partnership with other professionals and organisations to enable the person to be supported in their daily living so that they can receive information on matters such as care at home, benefit entitlement and care fees. 

We also encourage friends and family of anyone living with dementia to ensure that person is still involved in any decisions they may make (say under a Power of attorney). 

 All our staff are trained on how to deal with mobility, hearing and visual problems that clients or any visitor may have when attending our offices.

 We believe that clients with dementia may feel more comfortable in their home environment and we therefore frequently make home visits at no extra charge to the client. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Ensuring that the team understand the nature of the disease and how it affects clients and their family.   

 Ensuring that the team are aware that written communication should be suitably adapted.

 Ensuring that the team have the required patience and skills to deal with clients with dementia.

Member website

www.fjg.co.uk

2. Actions

  • Provide a free initial consultation to put client at ease

    The action is to provide a free drop in service so that clients can feel at ease and can be informed fully as to the legal costs involved in a matter before proceeding.  

    Status:
    Implementation

    2018 - First Quarter Update

    New action - Jan 2018

  • All team to be members of Solicitors for the Elderly

    To ensure that all the team are accredited members of the Solicitors for the Elderly.  This is an organisation which solicitors join and which leads in training and best practice organisation for those who specialise in older and vulnerable clients and it also provides guidance relative to clients with dementia.  

    Status:
    Planning

    2018 - First Quarter Update

    New action  - Jan 2018

  • Staff to become Dementia Friends

    Ensuring that all the staff in the Private client department are Dementia Friends and to extend this to other departments as well. 

    Status:
    Planning

    2018 - First Quarter Update

    New action - Jan 2018