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The Carers Hub

The Carers Hub offer Advice, Information and Guidance to informal Carers. Offering Support to Adult and Young Carers across Staffordshire and Stoke on Trent

17 July 2018
West Midlands
Care, Children Young People and Students, Clinical Commissioning Group, Commissioners Sector, Community organisations, Hospices, Hospitals and Hospital Trusts, Local Authorities, Schools, Social Care, Voluntary Sector
Local Alliances:
Staffordshire and Stoke-on-Trent Dementia Action Alliance, South Staffordshire Dementia Action Alliance, Tamworth Dementia Friendly Community, Stafford Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The Carers Hub is committed to ensuring all Staff and volunteers complete the Dementia Friends Training.

We are commited to providing a Dementia friendly environment in our offices and outreach centres.

We encourage all our Staff to become Dementia Champions.

Organise and attend community and activity groups with an aim to support people with dementia and thier carers, and improving awareness of Dementia 

 We provide a bespoke, personalised care plan, to meet the individual needs of the Carer.

We commit to offer respite to Carers through our regular Hub Clubs accross Staffordshire and Stoke.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We are working hard to identify "Hidden Carers". These are the people who tirlessly look after a loved one or neighbour, often with little or no support.

These Carers often go unrecognised and as a result both there physical and mental health may suffer. We aim to provide the support they richly deserve.

The Carers Hub aim to ensure all services and information are easily accessible to Carers and the person Cared for

Member website


2. Actions

  • Assistive Technology Use

    Encourage the use of Assistive Technology, and provide Equipment where necessary. To assist carers in their role of looking after someone with dementia.


    2018 - First Quarter Update

    We are regularly encouraging people to use AT to help them live well with dementia. We are also using Unforgettable.org website as a signposting tool for people to access AT.
  • Dementia Champions

    Encourage at least two people to undergo the Dementia Champion Induction Training.


    2018 - First Quarter Update

    Dementia Champions are now delivering regular sessions and ghave trained 72 people.

  • Community Interaction

    Link with community groups to raise awareness of dementia and offer Dementia Friends Training.

    Being implemented

    2018 - First Quarter Update

    Working closley with businesses , Hospitals, and Pharmacy services to raise awareness of dementia