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Compassion HomeCare

Compassion HomeCare is a family run business based in Orpington High Street. We provide health and social care visits to older people to enable them to enjoy life in the comfort of their own homes. The service is managed by a Registered Nurse with over 20 years’ experience, so you can trust us to bring you the best possible health care. We offer a flexible service that can range from a little extra help with shopping or housework through to 24 hour live-in care. All our care staff are carefully selected by us and are fully trained in all aspects of care to give you the very best in home care. At the heart of all we do are our core values of Compassion, Kindness and Respect.

9 February 2019
Care, Domiciliary Care, Health, Social Care
Local Alliances:
Bromley Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

At Compassion HomeCare our aim is to ensure that elderly people are supported and enabled to live in the comfort of their own home as long as possible. We do this through providing well trained and experienced care staff, backed up with the professionalism of a Registered Nurse.

We know how big a step having home care is and we believe that it is important that people are full involved in selecting the right care for them. 

All our clients have a care plan that is unique to them that covers both their health and social needs and has been based on discussions we have had with them.

We are fully involved with the local community and have excellent relations with other healthcare organisations which enable us to take a holistic view when managing peoples’ care needs.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

One of the biggest challenges that we face when dealing with elderly people and their families is a lack of understanding of dementia and the impact it will have on their lives. 

Many of our clients struggle to get further information about dementia, and in particular the support available to them.

2. Actions

  • Staff Training

    As part of their Induction all our staff are trained on dementia awareness.  We will supplement that basic training by giving all staff a more advanced dedicated course on Dementia Care.

    Being implemented
  • Dementia Information

    We provide regular communication to our clients and their families about particular aspects of dementia (Newsletters, Facebook pages etc.).  We will start to provide them with information on where to get support on living with dementia, such as details on dementia friendly cafes. 

  • Understanding Dementia

    In 2018 we will be running a series of “Dementia Awareness” events for family and friends of our clients. These will also be advertised within the local community to attract a wider audience and make them more aware of the challenges of dementia.
    Initial Scoping