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Southend Care Limited

Southend Care is a Local Authority Trading Company, set up by Southend on Sea Borough Council on 1 April 2017. We provide a variety of services across the Borough, including residential care, supported living, day opportunities, Reablement, shared living and employment support.

14 December 2017
East of England
Local Alliances:
Southend, Castle Point and Rochford District Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Southend Care is a new company, formed on 1 April 2017.  We took over direct services formerly owned by Southend on Sea Borough Council.  Southend Care manage a specialist care home for people with dementia at Delaware in Shoeburyness.  We also support people in our other residential home – Priory, our Reablement services START, and some of our day services for people with learning disabilities who have dementia.  We have carers and service user groups in place and would aim to make connections with other local providers.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We do offer dementia awareness training to staff, but would like all our staff to be further trained in this area.  We would also like to engage more with family and carers to understand their needs and how we can improve our services.

Member website


2. Actions

  • All staff as dementia friends

    As dementia friends, all staff will actively be able to work toward the outcomes outlined in the NDD (National Dementia Declaration).


    2017 - Fourth Quarter Update

    New member

  • Set up a Working Group to consult on developments of a new dementia unit

    Plans in place to replace Delaware House with a purpose built unit in 2020.  We aim to connect with staff, service users and families to put their view on what an improved service/building would look like.



    2017 - Fourth Quarter Update

    New member

  • Set up a Working Group for staff and family members – advice, guidance and updates

    Involve residents, family/friends and staff team to help make informed decisions, choices and input for new building and to share future services through consultation and education


    Initial Scoping

    2017 - Fourth Quarter Update

    New member