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Quil Care Group

The Quil Care group is a CQC registered domiciliary care agency that delivers domiciliary care to be a high level of support to vulnerable people in their own homes, enabling them to maintain their independence as well as continue with social interactions within the community. We are a growing company that employs around 15 staff who provide care to a diverse range of clients with different levels of care needs seven days a week, from simple shopping and cleaning, personal care, to safe and wellness checks. We provide this services for Shropshire County Council as well as clients who approach us on a privately funded basis, including clients with individual direct payments.

8 December 2017
West Midlands
Local Alliances:
Shropshire, Telford & Wrekin Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The Quill Care Group aims to provide services which safeguards and promote the health, welfare and quality of life in clients own homes. The Quil care group is committed to providing clients with services that meet their individual needs.

Our aim is to do this by :

Offering a high standard of care and support through the delivery of highly trained support workers. They will support our clients with their daily routines by following support/ care plans that have been implemented to meet each client’s individual needs and requirements.

Respecting client’s rights to privacy, fulfilment and the right to make informed choices.

To be flexible in our approach to the support needs of people with dementia and work with the person to see beyond the dementia.

To promote and reflect the values that focus upon the individual as being central to the care service planning and delivery of care.

To ensure and continue to work towards all staff with in the group becoming a Dementia Friend.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Ensuring that all supporting care staff as well as management will have a good understanding and knowledge so that this is implemented in day to day care.

Limitations on time and resource’s as well establishing links and working relationships with in the community and local services.

Member website


2. Actions

  • Further staff members knowledge around dementia awareness

    We aim to support staff with their understanding and knowledge of dementia and how it affects individuals and others. We plan to implement this from the new staff starting, by including this in their induction training and training sessions for the more established staff as an induction/ refresher.

    Staff will also receive any updates and refresher training in their 1:1 supervises and any Team meetings to ensure that best practice is achieved across the service.


    2017 - Fourth Quarter Update

    New member

  • To work with local health and social care agencies for joined up working

    To work with local health and social care agencies for joined up working, to help our clients access the care support they want.


    2017 - Fourth Quarter Update

    New member

  • Dementia prevalence

    To raise awareness of increasing dementia prevalence


    2017 - Fourth Quarter Update

    New member