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The Royal Liverpool University Hospital

The Royal Liverpool University Hospital is the biggest and busiest hospital in Merseyside. It is part of the Royal Liverpool and Broadgreen University Hospitals NHS Trust. It currently has over 40 wards, more than 750 beds (excluding day case and dialysis beds) and has the main accident and emergency department for the city of Liverpool, the largest of its kind in the country, capable of dealing with major trauma and life threatening illness. Approximately 400 dementia patients a month attend the trust receiving all aspects of care and ongoing dementia support from the dementia practitioner and memory services.

8 October 2015
North West
Health, Medical, Hospitals and Hospital Trusts, Emergency Services Sector, Research Sector

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?  

As dementia practitioner, in post just 12 months it has been possible to introduce many initiatives such as the “This is me” document and therapeutic interventions (diversion, distraction and reminiscence activities).This has been underpinned with all grade and post inclusive dementia training to 3 levels of competency of 900 trust staff. Consultation on environmental issues and the instillation of 100 dementia clocks at 2 hospital sites has enhanced orientation issues. Dementia events have produced electronic tools that address discharge issues for dementia patients and further events will demonstrate trust service delivery and collaboration with key stakeholders for patients and carers. We are currently making progress in order to achieve the dementia screening CQUIN and have introduced electronic recording and analysis as part of mandatory assessments. We are also collaborating to provide unique dementia training with Aintree trusts and Liverpool museum to establish standardisation in the North West.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Challenges include the ability to reach all staff who come into contact with dementia patients and have difficulty accessing training .therefore the silver level training adopted is underpinned by the SCIE dementia gateway which is proving successful for example night staff or anyone wishing to complete in their own time. It is apparent that there are many opportunities for our care to develop into outreach opportunities that would benefit patients and the organisation and will require current service delivery and potential targets review to plan future care.

Member contacts


2. Actions

  • RLBUHT excellence in dementia care

    We will identify all the key indicators to provide excellent care for dementia patients and their carers in relation to the national and local dementia strategy

    Delivery, Implementation, Planning

    2013 - Third Quarter Update

    New member