Able Training Support Ltd

Able Training is a national training company that predominantly trains staff in the adult and child health and social care sector. Specialising in Managing aggressive and difficult to manage behaviours but offering short courses in all mandatory health and safety, safeguarding and awareness areas. With an ongoing aim to improve training standards and creating ABLE Awards as a standardisation and value tool to ensure both course attendees and trainers are supported in promoting high quality, engaging, person centred training and support across the care industry.

Updated:
20 December 2017
Location:
National
Sectors:
Care, Education Sector

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a national training organisation our focus is on increasing knowledge and understanding for those that work with Dementia. Courses we teach include all the mandatory courses like first aid and health and safety, but we also teach courses like dignity in care, safeguarding, dementia awareness and managing behaviour that challenges. Throughout our philosophy is the importance of understanding the person, their condition and empathy. For example, in a mandatory subject like moving people safely we always focus on the person-centred approach to care and try to support carers to understand the difficulties that individuals with dementia may experience with all activities. This Includes those activities; the carer may perceive as being easy or routine. We always promote that choice is at the heart of human wellbeing and that common issues around behaviour can be because a person is not being listened too. Challenging behaviour and managing aggression is our specialist subject and in all our courses we outline the principles of positive behavioural support and proactive strategies for meeting service users needs by looking for ways to improve communication, promoting independence and making the service fit the person and not the other way around. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

As a training organisation challenges we encounter to promote these outcomes include.

Trainer knowledge – Some trainers have dementia care background but not all. For example a first aid trainer may be a former paramedic but have little to no experience of working with or engaging with a person with dementia so struggle to tailor the training accordingly.

Training standards – There is a significant variation in the content of courses delivered within dementia care settings by different training organisations and trainers. Even dementia awareness training can include a variety of outcomes that do not correspond to any overall training standards

Delegate engagement –Training does not make anybody better in their job, it is the application of knowledge that is important. Training is sometimes seen by care providers as an expense,  a way to tick boxes or even as a negative that takes carers away from their job on a course that they don’t engage with, enjoy or reflect on. 

2. Actions

  • Trainer Knowledge – Ensuring a core knowledge base around the subject of understanding dementia, choice, independence and communication.

    We are developing a framework that includes a standardisation that all trainers that deliver on our behalf must meet. This includes ensuring a core knowledge base around the environments they will be teaching in. One area of this will be dementia. There will be ongoing CPD newsletters as well as free courses (both f2f and eLearning) offered continually to ensure a basic understanding of the National dementia strategies principles and aims.

    Status:
    Being implemented

    2017 - Fourth Quarter Update

    New member - December 2017

  • Ensuring Trainer knowledge is up to date and current research is being included in the training

    Through ongoing trainer CPD in particular through regular newsletters containing information from organisations like the “Dementia Action Alliance” “CQC” “Skills for Care” “Alzheimer’s society” and “Dementia UK” we plan to update all presentations and training courses on a monthly basis.

    Status:
    Being implemented

    2017 - Fourth Quarter Update

    New member - December 2017

  • Working to the Core Standards Training Framework (CSTF) by “Skills for care” for all relevant training courses.

    As we feel there is a level of chaos to the content included in training across the industry we have been looking for a standardised training standard for our non-accredited courses. We are currently updating all our courses to meet the CSTF standards and are registered with Skills for Care to approve standardisation. The plan is to have this completed by January 2018

    Status:
    Being implemented

    2017 - Fourth Quarter Update

    New member - December 2017

  • Making all courses appealing engaging and promote staff reflection

    As part of our course update we are ensuring there is a thorough analysis of meeting a variety of learning styles to ensure all course delegates can engage with the information. Trainers will also be given ongoing CPD to ensure they are engaging and supporting attendees in a way that they can maximise engagement and promote positive practise. We also offer signposting within our courses to other organisations where staff can do further research on the subjects discussed on the training sessions. Feedback and evaluation forms will be issued after every course and the employer will be called to discuss the training after the feedback is received to discuss. Further reflection forms will be sent out after the training to give employers a chance to encourage staff reflection and feedback to us on areas for improvement for future delivery.

    Status:
    Being implemented

    2017 - Fourth Quarter Update

    New member - December 2017