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Luton Shopmobility

Luton Shopmobility is an independent voluntary organisation that provides an hourly loan service of manual wheelchairs and electric scooters. The service is available to help anyone with limited mobility, young or old. It is available to those with injuries caused through accident as well as to the long-term disabled. It is open to anyone in the Luton District and to visitors to the town.

23 September 2020
East of England
Health, Charity, Voluntary
Local Alliances:
Luton Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Luton Shopmobility hopes that their service will enable those affected by dementia and physical difficulties a means of continuing to access retail facilities within the community. The service will aim to be supportive and enabling of those who would otherwise not be able to access these local amenities.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Staff being able to risk assess if the environment is safe and supportive of clients’ needs.

2. Actions

  • Review processes

    Constantly review equipment checklist and instruction to accommodate the needs of those affected by dementia.

    Review DVLA notifiable conditions as part of risk assessment for use of mobility scooters.

  • Dementia Awareness

    Staff and volunteers have participated in Dementia Friends Information Sessions held by a local Dementia Champion. New staff and volunteers to be offered the opportunity to become involved.

  • Promote being a member of Luton DAA

    Use the Luton DAA logo and the Working to be Dementia Friendly logo as appropriate.

    Being implemented
  • Raise awareness on Social Media

    We will raise awareness LDAA on Twitter & Facebook

    Being implemented
  • Getting involved in Dementia Action Week

    Be more involved in Dementia Action Week

  • Elf Day 2020

    We have joined Elf Day for the past two years but may receive more donations if we plan our day.