Watkins Solicitors incorporating Brain Sinnott & Co
We are a leading family law firm in Bristol and the South West with three offices in Bristol and South Gloucestershire. We cover a wide area of law including the preparation of Wills, Administration of Estates, Lasting Powers of Attorney (LPAs) and Court of Protection matters. We have a formidable and highly experienced team of lawyers. All of our lawyers are experts in their specialisation. You will also quickly find that our lawyers are both committed and supportive. We really do care. We are lawyers on your side.
- 25 May 2018
- South West
- Care, Health, Legal, Local DAA Members
- Local Alliances:
- Bath & North East Somerset, Bristol Dementia Action Alliance, South Gloucestershire Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
We have a good understanding of dementia and how we can support clients with capacity issues in making their experience with us accessible and easier. We will support the South Gloucestershire Dementia Action Alliance by becoming a dementia friendly firm by training all of our members of staff.
We pride ourselves in being specialists lawyers on your side. Our elder care department specialises in capacity issues and are always raising awareness of the impact of dementia on the person, and how we can assist a client when there has been a diagnosis of a degenerative condition such as dementia.
We aim to support clients with capacity issues, so that they can access our legal services easier and be able to make well informed decisions.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
We will endeavor to review our effectiveness through inviting feedback from clients, reviewing our training and working policies around the issues relating to dementia, so that we can support clients and members of staff more effectively.
Become a dementia friendly firm
We have run three Dementia Friends Sessions at our Fishponds, Bedminster and Kingswood offices - over 70% of our staff are now Dementia Friends. Our trainee solicitor, Lisa Morgan, is a Dementia Champion having attended the training by the Alzheimer's Society.
As part of Dementia Action Week 2018, Lisa co-delivered three information sessions to the public and joined the Bath Dementia Action Alliance on Friday 25th May to assist with hosting a dementia information stall in Bath centre, as part of their campaign to raise awareness. Lisa will also implement the "Dementia Friends" information session in house as part of our induction training to new members of staff.
As part of becoming a dementia friendly firm, we are also reviewing our processes and procedures including text reminders for appointments, and clear signage in all offices.
- Being implemented
Raising awareness of Dementia
We regulary raise awareness about the impact of dementia on the person within the firm to support clients more helpfully with capacity issues, so that their experience with us is accessible and easier.
We have appointed our trainee solicitor, Lisa Morgan, as a Dementia Friends Champion following her training with the Alzheimer's Society, so that she can deliver the information sessions to all staff including new members as part of their induction, as well as to the wider community. As part of Dementia Action Week 2018, Lisa co-delivered three information sessions to the public and joined the Bath Dementia Action Alliance on Friday 25th May to assist with hosting a dementia information stall in Bath centre, as part of their campaign to raise awareness.
We raise awareness about Demntia and the local Alliance through our blogs, newsletters and social media.
Review office procedures
To assess our office procedures – to provide reminder calls for appointments and text messages to clients diagnosed with dementia and/or other degenerative conditions.
- Being implemented